LG Electronics

SKS/Builder Product Trainer

LG Electronics • $120K — $127K *
Napa, CA 94558In-Person
Retail & Consumer Goods
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Minimum of 5 years of experience in luxury appliances.
  • Proficiency in Microsoft Office and digital training tools for dynamic audience engagement.

Responsibilities

  • Develop and maintain curriculum for SKS products at showrooms.
  • Deliver product presentations and ensure effective displays.
  • Coordinate surveys and report training outcomes regularly.
  • Communicate effectively with guests and internal teams to manage events.
  • Prepare materials for training sessions and events including product collateral.
  • Manage onsite product assets and ensure alignment with training.
  • Represent SKS brand appropriately in tone and manner.

Benefits

  • No-cost employee premiums for medical, dental, vision, and prescription benefits for you and eligible dependents.
  • Immediate vesting and auto enrollment in 401(k) with competitive matching.
  • Generous Paid Time Off including holidays and combined sick/vacation time.
  • Performance-based Short-Term Incentives based on role.
  • Access to mental health resources and personal fitness incentives.
  • Family-oriented benefits like paid parental leave and support for families with children with special needs.
  • Group Rate Life and Disability Insurance.
Full Job Description
Summary:

The SKS Product Trainer is responsible for delivering in-depth product knowledge to showroom guests, including sales associates, designers, architects, builders, and luxury homeowners. This role enhances understanding of SKS products to improve consultative selling skills and ensures operational excellence in SKS showrooms. The position collaborates closely with the National Training Manager and the onsite showroom team to provide a best-in-class experience for all guests, fostering a positive team environment and excellent customer service.

Responsibilities:
  • Directly report to the Showroom Manager with a dotted line to the National Training Manager.
  • Develop and maintain curriculum for SKS/LG products used at all SKS Experience & Design Centers/Showrooms.
  • Deliver product presentations and ensure proper display onsite.
  • Coordinate the implementation of surveys and regularly report survey results for all trainings and events.
  • Communicate effectively with showroom guests and internal sales and showroom teams to steward agendas and manage group events onsite.
  • Ensure setup of necessary materials for trainings and events, including brand and product collateral to supplement training.
  • Manage product assets onsite, including new product installations, and work with the product team to align showroom products with the training curriculum.
  • Represent the luxury brand appropriately in tone and manner for SKS brand representation.

Required Skills:
  • Minimum of 5 years of experience in luxury appliances.
  • Proficiency in Microsoft Office and digital training tools for dynamic audience engagement.


Recruiting Range

$120,000-$127,000 USD

Benefits Offered Full-Time Employees:
  • No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
  • Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
  • Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
  • Performance based Short-Term Incentives (varies by role).
  • Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
  • Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
  • Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:
  • Eligible for the relevant benefit programs offered through our partner agencies.

About LG Electronics

LG Electronics Inc. is a South Korean multinational electronics company headquartered in Yeouido-dong, Seoul, South Korea. LG Electronics is a part of the LG Corporation, the fourth-largest chaebol in South Korea, and its global sales reached US$55.91 billion in 2014. It comprises four business units: Home Entertainment, Mobile Communications, Home Appliances & Air Solutions and Vehicle Components, with Starion India as its main production vendor for refrigeration and washing machines in the Indian sub-continent. LG Electronics acquired Zenith in 1995 and controls 37.9 percent of LG Display as of 2013. Since 2008, LG Electronics remains the world's fourth-largest LCD television manufacturer. The company has 128 operations worldwide, employing 83,000 people.
Learn more about LG Electronics
Industry
Retail & Consumer Goods
* Ladders Estimates

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