Site Reliability / Infrastructure Engineer

Medal

$120K — $160K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong fluency in Terraform with experience in infrastructure-as-code at scale
  • Hands-on experience with Elasticsearch for user-facing features
  • In-depth knowledge of GCP, including Kubernetes, VPC, and managed services
  • Experience scaling and sharding relational databases in production (MySQL, Postgres)
  • Ability to manage high-pressure incident response and lead preventive postmortems
  • Familiarity with CI/CD practices using GitHub Actions
  • Previous exposure to fast-paced startup environments

Responsibilities

  • Own the on-call rotation and manage incident response effectively
  • Drive postmortems to learn from incidents and prevent recurrence
  • Collaborate with engineering teams to understand and meet infrastructure needs
  • Ensure reliability and scale of the infrastructure to support rapid growth
  • Implement and manage infrastructure-as-code for automation and consistency

Benefits

  • Join a team handling high-scale, real-time infrastructure challenges
  • Opportunity to work closely with engineering teams in a dynamic environment
  • Play a key role in shaping the incident response framework
  • Experience first-hand the impact of scaling technology under pressure
  • Access to cutting-edge technologies in a modern tech stack
Full Job Description
Medal's infrastructure handles billions of clips, video ingestion pipelines, and social features at a massive scale most engineers never get to touch. The work centers on reliability, incident response, scaling, and making sure our infrastructure keeps up with our growth. You'll own the on-call rotation, drive postmortems, and work directly with engineering teams to meet their infra needs. The right person probably came through startups and scale-ups, has been in the room when things broke at 2am, has scaled databases under pressure, and knows the difference between a durable fix and a patch that buys you a week. What We're Looking For - Infrastructure-as-code: Strong fluency in Terraform, with real experience owning infrastructure-as-code at scale - Elasticsearch depth: Hands-on experience running ES for user-facing features, not just as a log sink - GCP depth: You know it maybe a little too well: Kubernetes, VPC, IAM, Cloud Logging, and the managed services ecosystem - Database scaling: Deep, hands-on experience scaling and sharding relational databases (MySQL, Postgres) in production - Incident response instincts: You can work a P0 calmly, communicate clearly under pressure, and run a postmortem that prevents recurrence - CI/CD: You've worked with GitHub Actions in a production environment - Communication (crucial!): You flag issues clearly and rapidly during incidents and lead/write actionable postmortems - Experience at startups: You are comfortable in an environment of rapid growth where scaling up is a priority - Great judgment: You know the difference between a durable, sustainable fix and a patch that buys you a week Our Stack Electron, React, Redux, Styled Components & other modern web-based technologies C# and C++ for native Windows recording & more Swift for iOS, Kotlin for Android Java, Redis, RabbitMQ, Kubernetes for backend Terraform, Salt, GitHub Actions, CircleCI for IaC and CI/CD

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