Tata Consultancy Services

Site Reliability Engineer

Tata Consultancy Services$120K — $140K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in SRE, platform engineering or cloud infrastructure in large-scale enterprise environments (10,000+ employees).
  • 4+ years of hands-on Azure experience in a cloud engineering role.
  • Expertise in AKS, including lifecycle management and security standards.
  • Strong infrastructure-as-code skills, particularly in Terraform and Bicep.
  • Proficient in a programming language, preferably Python, as well as Go or PowerShell.
  • Experience with enterprise observability platforms utilizing Azure Monitor and Application Insights.
  • History of owning SLOs/SLIs and delivering reliability improvements.

Responsibilities

  • Define and enforce SLOs, SLIs, and Error Budgets for Azure-hosted services.
  • Lead architectural reviews and ensure reliability targets are included from design to production.
  • Implement chaos engineering practices to identify reliability risks.
  • Drive Disaster Recovery design and conduct quarterly drills.
  • Serve as Incident Commander for major incidents and manage the incident lifecycle.
  • Maintain an on-call rotation with global coverage, ensuring SLAs are met.
  • Promote a blameless post-mortem culture, tracking action items from reviews.

Benefits

  • Discretionary Annual Incentive.
  • Comprehensive Medical Coverage including Dental and Vision.
  • Family support through Maternal and Parental Leaves.
  • Insurance options for Auto, Home, and Identity Theft Protection.
  • Convenient benefits like Commuter Benefits and Training Reimbursement.
  • Generous Time Off including Vacation and Sick Leave.
  • Legal and Financial Assistance including 401K Plan and Student Loan Refinancing.
Full Job Description
Must Have Technical/Functional Skills

  • 7+ years of experience in SRE, platform engineering, or cloud infrastructure engineering in large-scale enterprise environments (10,000+ employees or equivalent complexity).
  • Deep, hands-on expertise with Microsoft Azure minimum 4 years in a primary Azure cloud engineering role.
  • Expert-level proficiency with AKS: cluster lifecycle management, RBAC, network policies, pod security standards, cluster autoscaler, and Workload Identity.
  • Strong infrastructure-as-code skills: Terraform (required) and/or Bicep; experience managing Azure Landing Zones or Enterprise-Scale architecture.
  • Proficiency in at least one systems programming/scripting language: Python (preferred), Go, or PowerShell.
  • Experience designing and operating enterprise observability platforms using Azure Monitor, Log Analytics and Application Insights at scale.
  • Demonstrable track record of owning SLOs/SLIs and delivering measurable reliability improvements in production.
  • Strong knowledge of enterprise networking in Azure: Hub-and-Spoke/Virtual WAN, ExpressRoute, Azure Firewall, NSGs, Private Endpoints, and DNS Private Zones.

Required/Preferred Certifications:

  • AZ-104 | AZ-305 (Preferred) | AZ-400 (Preferred) | CKA | ITIL v4 Foundation

Roles & ResponsibilitiesReliability & Availability Engineering

  • Define, own, and enforce enterprise-wide SLOs, SLIs, and Error Budgets across all Tier-0 and Tier-1 Azure-hosted services; report SLA compliance to executive stakeholders monthly.
  • Lead architectural reviews for new services and ensure reliability non-functionals (availability targets, RTO/RPO) are embedded from design through to production.
  • Champion and implement chaos engineering practices using Azure Chaos Studio and custom fault injection frameworks to proactively surface reliability risks.
  • Drive Disaster Recovery (DR) design and conduct quarterly DR drills across Azure paired regions. Incident Management & On-Call
  • Serve as Incident Commander for P1/P2 major incidents, own end-to-end incident lifecycle from detection through resolution and Post-Incident Review (PIR).
  • Participate in a structured On-Call rotation with follow-the-sun global coverage; maintain response SLAs of
  • Drive blameless post-mortem culture and ensure all action items from PIRs are tracked and delivered within agreed SLA.

Observability & Platform Engineering

  • Design and operate the enterprise observability stack: Azure Monitor, Log Analytics Workspaces, Application Insights, and Azure Managed Grafana; ensure full MELT (Metrics, Events, Logs, Traces) coverage.
  • Build and maintain alerting frameworks usi ng Azure Monitor Alert Rules and Azure Action Groups integrated with PagerDuty and ServiceNow.
  • Develop and operate platform automation, runbooks, and self-healing capabilities using Azure Automation, Logic Apps, and Python/PowerShell scripting.

CI/CD & Infrastructure Reliability

  • Collaborate with DevOps and development teams to embed reliability gates into Azure DevOps pipelines ; automated performance testing, synthetic monitoring, and progressive deployment (canary/blue-green) strategies.
  • Manage reliability of AKS clusters across multiple Azure regions, own node pool scaling, upgrade strategy and cluster hardening in alignment with CIS Benchmarks.
  • Contribute to infrastructure-as-code reliability reviews using Terraform/Bicep to enforce standards across Azure Landing Zones.

TCS Employee Benefits Summary:

  • Discretionary Annual Incentive.
  • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
  • Family Support: Maternal & Parental Leaves.
  • Insurance Options: Auto & Home Insurance, Identity Theft Protection.
  • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
  • Time Off: Vacation, Time Off, Sick Leave & Holidays.
  • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

#LI-RJ2 Salary Range-$120000-$140,000 a year

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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