Salesforce Technical Lead - Experience Cloud
Must Have Technical/Functional Skills
Must Have:
o 10+ Years of experience in Salesforce Development with strongs hands on experience in Salesforce Experience Cloud, Apex, LWC, Sales Cloud, Service Cloud.
o Minimum 4+ years of hands-on Salesforce development experience in Experience Cloud (Communities)
o Proficiency in Apex, Lightning Web Components (LWC), SOQL, and Salesforce Flows
o Experience with Lightning Web Runtime (LWR) Experience Cloud sites
o Strong understanding of Salesforce security model (profiles, permission sets, roles, sharing rules)
o Salesforce Platform Developer I certification (required)
o Experience in Banking Domain
o Worked on Customer-facing platforms
o Understanding and Knowledge of banking products and services
Good to Have:
o Experience with Salesforce Data Cloud and/or Marketing Cloud integration
o Salesforce Experience Cloud Consultant certification
o Experience with OmniStudio (FlexCards, Omniscripts)
o Experience with Salesforce AgentForce / Einstein Al features
o Knowledge of financial services industry regulations and compliance requirements
o Salesforce Platform Developer II or additional Salesforce certification
Roles & Responsibilities
o Design, build, and maintain Salesforce Experience Cloud sites (LWR, LWC) for online banking
o Develop custom Lightning Web Components (LWC), Apex classes, triggers, and flows to support Experience Cloud functionality
o Integrate Experience Cloud with Salesforce Data Cloud, Marketing Cloud, and other internal systems (e.g., Genesys C Cloud, MuleSoft, Hogan)
o Configure Experience Cloud Analytics to capture member behavior and engagement data
o Implement and manage security controls including profiles, permission sets, roles, sharing rules, and OWD settings per clients security standards
o Collaborate with the Technical Review Board (TRB) on application design reviews and obtain permit-to-build approvals
o Follow Clients Salesforce Design and Code Review Standards for all development work
o Support AgentForce agent integration within Experience Cloud sites
o Troubleshoot Platform Event triggers, governor limit issues, and data integrity concerns in high-volume scenarios
o Write and maintain unit tests with adequate code coverage
o Participate in sprint planning, code reviews, and deployments using CI/CD pipelines
Generic Managerial Skills, If any
Position Summary
o The Salesforce Experience Cloud Developer is responsible for designing, developing, and maintaining Experience Cloud (Community) sites, including the clients Online Experience portal. This role works closely with cross-functional teams to deliver secure, scalable, and member-centric digital experiences on the Salesforce platform. The candidate must be prepared to showcase their work on customer-facing platforms.
Education
Bachelors or Masters degree in one of the following:
• Computer Science
• Information Technology
Engineering (Computer / Electronics / Related field)
Salary Range: $180000 - $220000 a year
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