The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WYFuture Need - Actively InterviewingLocation: Remote in any United States jurisdiction not excluded from this job advertisement.
Be the technical backbone of reliability for a mission-critical Department of Veterans Affairs (VA) cloud platform. As a Site Reliability Engineer, you will serve as the liaison between platform and product teams, ensuring 99.99% availability across hundreds of applications through proactive incident response, capacity planning, and automation.
Position Description: The Site Reliability Engineer leads incident triage and root cause analysis, and drives automation to reduce operational toil across the platform.
Minimum/General Experience: 3 years of experience in site reliability engineering or platform operations
Minimum Education: Bachelor's Degree in computer science, information technology, or related field; AWS Certified DevOps Engineer - Associate or Certified Kubernetes Administrator (CKA) (preferred)
Essential Skills/Qualifications:- Excellent experience performing daily monitoring and reporting of the four Golden Signals (latency, error rate, volume, saturation)
- Excellent ability to participate in 24x7 on-call support rotations
- Excellent experience leading or supporting incident response including triage, mitigation, resolution, and recovery
- Excellent ability to conduct Root Cause Analysis (RCA) and develop corrective and preventive actions
- Excellent experience defining, implementing, and maintaining Key Performance Indicators (KPIs)
- Above average experience designing and maintaining automation for deployment, testing, configuration, scaling, and recovery processes
- Above average knowledge of Infrastructure as Code (IaC) practices
- Above average ability to support and maintain Terraform-based environment provisioning
- Working knowledge of capacity planning and load analysis
- Experience supporting a federal agency
- Excellent verbal and written communication skills
General Physical Requirements needed to perform the essential functions of this job may vary based on the location of the assignment.
- Assignment Location - Remote
- Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Typing, communicating, repetitive motions.
- Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting.
- Inside environmental conditions with protection from outside elements.
Security: Active Federal Civilian Public Trust clearance
- U.S. Citizenship or Permanent Resident that has lived in the United States for at least 3 years
Federal Civilian Public Trust Consists of a review of up to but not limited to:
- Covers 10 year period and in some instances lifetime events
- OPM Security Investigations Index (SII)
- DOD Defense Central Investigations Index (DCII)
- National Agency Check (NAC) records
- FBI name check
- FBI fingerprint check
- Credit report check
- Written inquiries to previous employers and references listed on the application for employment
- Potential interviews with the subject, spouse, neighbors, supervisor, coworkers
- Law enforcement check
- Court records check
- Education check - Attendance and Degrees
Tasks/activities include, but are not limited to:- Performs daily monitoring and reporting of performance metrics including the four Golden Signals and incident-free availability for each assigned product
- Participates in 24x7 on-call support rotations as needed providing subject matter expertise for platform services and product dependencies
- Leads or supports incident response activities including triage, mitigation, resolution, and recovery in accordance with established standards
- Conducts RCA and develops corrective and preventive actions
- Produces incident reports and post-incident reviews within defined timelines
- Defines, implements, and maintains KPIs providing real-time and historical insight into product reliability and availability
- Conducts capacity planning and load analysis ensuring systems meet current and forecasted demand across all environments
- Designs, implements, and maintains automation for deployment, testing, configuration, scaling, and recovery processes to reduce manual operational toil
- Validates system readiness prior to releases, patches, and upgrades
- Monitors and supports post-deployment activities ensuring stability and performance
- Participates in daily Change Control Board (CCB) meetings supporting safe, reliable, and repeatable releases across assigned products
- Serves as liaison between the platform team and product teams, providing subject matter expertise regarding platform and product architecture, configurations, and dependencies
Compensation & Benefits: The annual projected pay range for this position is $80,241 - $119,603 with consideration being given to various factors including but not limited to qualifications, experience, job responsibilities, and geographic location.
Oxley Enterprises, Inc. offers a full array of benefits including:
- Medical, dental, vision and prescription drug coverage for you and your family.
- Life Insurance, short-term disability and long-term disability paid for by the Company.
- Supplemental coverages including Accident, Critical Illness, and Hospital.
- Additional Life insurance coverage for you and your dependents.
- 401k plan with various options to select based on your retirement goals.
