Who we're looking forWe're looking for a proactive, hands-on Site Reliability Engineer who thrives in building and scaling cloud infrastructure in fast-moving startup environments. You're someone who enjoys owning systems end-to-end - from infrastructure design to production reliability - and partnering closely with engineers to ship secure, scalable payment platforms. You bring a strong technical foundation, a problem-solving mindset, and a passion for automation, performance, and continuous improvement. If you're excited about making a real impact in fintech, and helping shape SRE practices as the company grows, you'll feel right at home at Rainforest.
What are some of the high-impact opportunities you'll tackle?- Owning and scaling Rainforest's Amazon Web Services (AWS)-based cloud infrastructure using Terraform and infrastructure-as-code (IaC) orchestration
- Building, operating, and continuously improving Elastic Kubernetes Service (EKS) and serverless environments that support our core payments services
- Designing and maintaining modern CI/CD pipelines with GitLab to enable fast, safe deployments
- Implementing and evolving monitoring, alerting, and observability to ensure high uptime and quick incident resolution using tools like OpenTelemetry, Prometheus, and New Relic
- Automating infrastructure and operational processes to eliminate manual work and accelerate delivery
- Working side-by-side with application engineers to improve system performance, reliability, and scalability
- Leading incident response efforts, conducting postmortems, and driving continuous improvement
- Helping to define and roll out SRE best practices, including SLIs, SLOs, and error budgets as the company scales
- Optimizing for cost, security, and compliance in a regulated fintech environment
- Supporting and scaling Postgres database infrastructure using AWS RDS offerings (Global Aurora)
This opportunity is for you if you have / are:- 3+ years of experience in SRE, DevOps, or cloud infrastructure roles (startup or high-growth experience a plus)
- Passion for building reliable systems that scale with the business
- Strong hands-on experience with cloud infrastructure (AWS, Google Cloud, Azure)
- Deep experience with IaC using tools such as Terraform, OpenTofu, Terragrunt, and CloudFormation
- Solid production experience with container orchestration (Kubernetes, ECS)
- Experience building CI/CD pipelines using tools like GitLab and GitHub Actions
- Strong understanding of monitoring and observability principles and design and providing dashboards, visualizations and alerts
- Proficiency in at least one modern programming language (e.g., Python, Java, Go, or Ruby).
- Bachelor's degree or equivalent work experience in the areas of Information Science, Computer Science, or related disciplines is preferred
We offer a comprehensive health benefits package, unlimited paid time off, paid parental leave, a fun and flexible working environment, and continuously invest in our people and our culture.
