FIS

Site Reliability Engineer Principal (Software Engineering)

FIS$100K — $140K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Site Reliability Engineering or related field.
  • Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
  • Proficiency in development technologies and architectures, particularly web and API.
  • Familiarity with monitoring tools like Prometheus and Grafana.
  • Expertise in scripting and automation using tools like Terraform and Ansible.
  • Experience with CI/CD practices and tools such as Jenkins or Azure DevOps.
  • Exceptional communication and collaboration skills.

Responsibilities

  • Design and maintain comprehensive monitoring solutions for infrastructure and applications.
  • Implement automation tools to enhance efficiency and deployment processes.
  • Ensure application reliability and optimize performance while minimizing downtime.
  • Lead incident response efforts, including resolution and post-incident analysis.
  • Conduct capacity planning and performance tuning for optimal resource use.
  • Collaborate with security teams to enforce best practices and compliance.
  • Manage deployment pipelines for consistent application releases.

Benefits

  • Opportunities to innovate in the fintech industry.
  • Access to tools and resources for personal and professional growth.
  • Work in an inclusive and diverse environment.
  • Resources available to invest in your community.
Full Job Description
NOTE: This position is hybrid (3 days onsite) in our FIS Office locations in Atlanta (GA), Jacksonville (FL), Milwaukee (WI).

About the Team:

This position is under our CTO org to support SRE functions for innovation and growth for the Banking Solutions, Payments and Capital Markets business.

What you will be doing:

Site Reliability Engineer will play a critical role in driving innovation and growth for the Banking Solutions, Payments and Capital Markets business. In this role, the candidate will have the opportunity to make a lasting impact on the company's transformation journey, drive customer-centric innovation and automation, and position the organization as a leader in the competitive banking, payments and investment landscape. Specifically, the Site Reliability Engineer will be responsible for the following:
  • Design and maintain monitoring solutions for infrastructure, application performance, and user experience.
  • Implement automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments.
  • Ensure application reliability, availability, and performance, minimizing downtime and optimizing response times.
  • Lead incident response, including identification, triage, resolution, and post-incident analysis.
  • Conduct capacity planning, performance tuning, and resource optimization.
  • Collaborate with security teams to implement best practices and ensure compliance.
  • Manage deployment pipelines and configuration management for consistent and reliable app deployments.
  • Develop and test disaster recovery plans and backup strategies.
  • Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response processes.
  • Participate in on-call rotations and provide 24/7 support for critical incidents.


What you bring:
  • Proficiency in development technologies, architectures, and platforms (web, API).
  • Experience with cloud platforms (AWS, Azure, Google Cloud) and IaC tools (Terraform).
  • Knowledge of monitoring tools (Prometheus, Grafana, DataDog) and logging frameworks (Splunk, ELK Stack).
  • Experience in incident management and post-mortem reviews.
  • Strong troubleshooting skills for complex technical issues.
  • Proficiency in scripting languages (Python, Bash) and automation tools (Terraform, Ansible).
  • Experience with CI/CD pipelines (Harness, Jenkins, GitLab CI/CD, Azure DevOps).
  • Ownership approach to engineering and product outcomes.
  • Excellent interpersonal communication, negotiation, and influencing skills.


What we offer you:

At FIS, we hire the best. In return, you receive exceptional benefits including:
  • Opportunities to innovate in fintech
  • Tools for personal and professional growth
  • Inclusive and diverse work environment
  • Resources to invest in your community
  • Competitive salary and benefits


NOTE: This position is hybrid (3 days onsite) in our FIS Office locations in Atlanta (GA), Jacksonville (FL), Milwaukee (WI).

About FIS

Fidelity National Information Solutions is the nation’s most comprehensive source for real estate-related data, technology solutions.

FIS Careers

Join the vibrant team at FIS, a global leader in financial services technology. With a workforce of over 55,000 worldwide, FIS fosters a culture of innovation and leadership, offering unmatched opportunities for growth and professional development. Work You’ll Do At FIS, we empower the financial world with cutting-edge technology solutions, and we need your unique skills to help us redefine the future of finance. Whether you're looking for a position in software development, project management, or client services, FIS offers a dynamic range of job opportunities. Transform the Industry Be part of a team that is at the forefront of driving innovation in banking, payments, capital markets, and wealth management. FIS is where finance meets technology. By joining us, you will not only transform businesses but shape the way the world uses money. Innovative Work Environment FIS is committed to fostering a workplace where diverse perspectives and experiences are welcomed and respected. With diversity training and leadership programs, employees are encouraged to thrive both personally and professionally. Our commitment to diversity and inclusion is integral to our mission to empower the world with better financial technology. Career Growth and Development FIS believes in nurturing talent and leadership from within. With a plethora of training programs, workshops, and seminars, FIS is dedicated to your career advancement. From internships to leadership roles, your journey at FIS is filled with endless possibilities. Our robust networking events and professional development sessions ensure you have the tools to succeed in your career. Benefits and Culture Choosing a career at FIS means joining a family that values work-life balance and offers substantial benefits. Enjoy health, vision, and dental insurance, competitive retirement plans, and generous paid time off. Our culture promotes not just professional growth but personal well-being. Join Our Team Explore the numerous job opportunities at FIS where your skills can lead to meaningful outcomes. We are continuously hiring curious, creative, and motivated individuals who are ready to drive change in the fintech industry. Stay Connected Keep up to date with the latest in career opportunities and company news by joining our FIS Careers Network. Tailor your job search with personalized alerts and get insider tips that can help you craft the perfect resume and ace your interviews. Discover how your career can flourish by joining a team that’s dedicated to redefining the financial services landscape. Search FIS jobs today and see where your ambition can take you! [SEARCH FIS JOBS] Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. [READ CAREERS BLOG] Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at FIS.
Learn more about FIS
Size
65,000 employees
Market Cap
$39.7 billion
Industry
Net Income
$158 million
Founded
1968
5 Year Trend
+9.5%
Revenue
$12.5 billion
NASDAQ

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