JP Morgan Chase & Co.

Site Reliability Engineer III

JP Morgan Chase & Co.$120K — $150K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years experience in site reliability engineering (SRE) or production support
  • Proficient in a programming language like Python or Java/Spring Boot
  • Strong understanding of SLI/SLO/SLA and error budgets
  • Experience with AI capabilities for incident resolution
  • Knowledge of observability tools like Grafana and Dynatrace
  • Familiarity with container technologies and networking

Responsibilities

  • Guide and assist in building site reliability engineering designs and best practices
  • Collaborate to develop and implement deployment and reliability approaches
  • Utilize AI for incident triage and operational data handling
  • Implement infrastructure as code for applications and platforms
  • Coordinate with stakeholders to resolve complex reliability issues
  • Identify patterns in operational signals to reduce reliability risks
  • Proactively explore new technologies to solve business problems

Benefits

  • Work on advanced AI/ML solutions in a leading financial institution
  • Opportunity to influence site reliability engineering practices
  • Collaborative environment with cross-functional teams
  • Engagement with modern technologies like AWS and Kubernetes
  • Potential for professional growth and certifications
Full Job Description
Job Description

As a Site Reliability Engineer III at JPMorgan Chase within the Chief Data & Analytics Office (CDAO) AI/ML & Data Platforms team,, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job Responsibilities

  • Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate, supporting adoption of site reliability engineering best practices within your team, including modern technologies such as Databricks, Snowflake, AWS, and Kubernetes
  • Collaborates with other software engineers and teams to design, develop, test, and implement deployment and reliability approaches using automated continuous integration and continuous delivery pipelines, while supporting application development and production environments
  • Uses enterprise-authorized AI capabilities within the work environment to accelerate incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements, including developing and supporting AI/ML solutions for incident resolution
  • Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
  • Collaborates with technical experts, key stakeholders, and team members to resolve complex problems, coordinate incident management coverage, and proactively address issues using service level indicators and objectives before they impact customers
  • Applies enterprise-authorized AI capabilities within the work environment to identify patterns in operational signals that indicate reliability risk or recurring toil, prioritizing reuse-first improvements tied to SLO outcomes, and supporting intelligent automation for troubleshooting
  • Familiar with availability, reliability, scalability, and solutions in their applications and works with partners to improve these outcomes iteratively, including participation in root cause analysis and implementing production changes
  • Proactively recognizes road blocks and identifies improvements to solve business problems, including exploring new technologies where appropriate


  • Required qualifications, capabilities, and skills

  • Formal training or certification on site reliability engineering concepts and 3+ years applied experience (NAMR/APAC - India/ LATAM/ Hong Kong)
  • Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform, including strong understanding of SLI/SLO/SLA and error budgets
  • Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net, including Python or PySpark for AI/ML modeling and automation to reduce operational toil by building tools for repeated tasks
  • Working knowledge of using enterprise-authorized AI capabilities within the work environment to support SRE workflows with strong validation habits and awareness of data sensitivity, including developing AI/ML solutions for troubleshooting and incident resolution
  • Ability to validate AI-assisted operational recommendations before applying changes, escalating when uncertain and following data sensitivity requirements, while ensuring compliance with risk controls and company-wide standards
  • Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, AI, Android, etc.), including hands-on experience in system design, resiliency, testing, operational stability, and disaster recovery
  • Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
  • Experience with continuous integration and continuous delivery tooling, along with experience running production incident calls and managing incident resolution in collaboration with cross-functional teams
  • Familiarity with container and container orchestration and troubleshooting common networking technologies and issues, along with ability to work collaboratively in teams and build meaningful relationships to achieve common goals


Preferred qualifications, capabilities, and skills

  • 4+ years in an SRE or production support role with AWS Cloud, Databricks, Snowflake or similar Technologies.
  • AWS and Databricks certifications.


About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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