Global Payments

Site Reliability Engineer I

Global Payments$70K — $95K *
Tempe, AZ 85281In-Person
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • Foundational knowledge of programming languages with a keen interest in software engineering principles.
  • Understanding of Unix/Linux and networking concepts like TCP/IP (or willingness to learn).
  • Strong analytical problem-solving skills with a methodical approach.
  • Collaborative mindset and ability to build relationships in a fast-paced environment.

Responsibilities

  • Drive platform reliability by identifying failures and contributing solutions.
  • Advance automation to improve engineering efficiency and service management.
  • Influence performance improvements through system analysis and optimization.
  • Increase visibility and responsiveness via monitoring and observability.
  • Ensure security and availability of production environments for reliable payments.

Benefits

  • Opportunity for global career growth and learning with industry experts.
  • Inclusive and dynamic company culture that values teamwork.
  • Access to cutting-edge technology and innovation in payments.
Full Job Description
Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Site Reliability Engineer I to join our ever-evolving Site Reliability Engineering (SRE) Team and help shape the future of global commerce. In this role, you’ll help power the reliability, performance and scalability of the critical platforms that support millions of payment transactions worldwide. Working at the intersection of software engineering and operations, you’ll contribute to building resilient, automated and self-healing systems that keep businesses running and customer experiences seamless. This is an opportunity to grow your technical expertise, influence how reliability is engineered across our environment and play a meaningful role in advancing Global Payments’ mission to deliver secure, innovative and dependable payment technology at scale.


What you'll own
  • Drive platform reliability and resilience by identifying potential points of failure, validating system behavior through testing and contributing solutions that strengthen service availability and business continuity.
  • Advance automation and self-service capabilities that reduce operational complexity, improve engineering efficiency and enable teams to deploy and manage services with greater speed and confidence.
  • Influence performance and scalability improvements by analyzing system behavior, uncovering optimization opportunities and helping evolve platforms to support future business growth.
  • Increase operational visibility and responsiveness through effective monitoring, alerting and observability practices that accelerate issue detection and improve service health outcomes.
  • Strengthen customer and business confidence by helping ensure production environments remain secure, highly available and capable of delivering reliable payment experiences.

What you'll bring
  • Bachelor’s degree in Computer Science, Information Technology, Business/Management Information Systems or a related field.
  • Foundational knowledge of one or more programming languages and a strong interest in applying software engineering principles to infrastructure and operations challenges.
  • Understanding of Unix/Linux operating systems, networking concepts such as Transmission Control Protocol/Internet Protocol (TCP/IP), routing and network topologies, or a willingness to build expertise in these areas.
  • Analytical problem-solving skills with the ability to evaluate issues, follow structured approaches and deliver effective solutions.
  • A collaborative and growth-oriented mindset, with the ability to build strong working relationships and continuously learn in a fast-paced technology environment.

It's a bonus if you have
  • Exposure to cloud platforms, infrastructure automation, DevOps or GitOps practices through academic, personal or professional projects.
  • Experience using monitoring, observability or incident management tools to improve system reliability and performance.
  • Demonstrated curiosity for identifying opportunities to improve processes, automate repetitive work and enhance engineering efficiency.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.


What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

About Global Payments

Global Payments (NYSE: GPN) is a transaction processors and offers worldwide electronic transaction processing services through their high speed, robust electronic information networks. These networks process billions of business and consumer payment card and money transfer transactions annually for customers in the United States, Canada, Europe and Latin America. Global Payments also provides business-to-business payment card and processing services, such as money transfer, cash management, financial electronic data interchange, management information and reporting services.

Global Payments Careers

Join the dynamic team at Global Payments, a leader in payment technology services worldwide. As a pivotal player in the financial technology sector, Global Payments offers unparalleled job opportunities that propel your career forward through innovation and leadership.

Work You’ll Do

At Global Payments, you’ll engage in meaningful work that directly impacts global commerce. Our team is dedicated to redefining how money moves around the world, and by joining us, you’ll contribute to a secure, seamless payment experience for businesses and consumers alike.

Empower Your Professional Growth

Global Payments is not just a company; it's a vibrant community where career growth is fostered through comprehensive leadership and diversity training programs. We believe in nurturing the skills of our employees with advanced training and ample networking opportunities, ensuring every team member can achieve their career aspirations.

Innovate with Us

Innovation is at the heart of Global Payments. Our employees are encouraged to think big and create solutions that influence the industry. With a culture that thrives on new ideas, we provide the tools and freedom necessary for professional breakthroughs.

Join Our Inclusive Team

Diversity and inclusion are the foundations of our corporate culture. At Global Payments, we celebrate diverse perspectives and believe they contribute to our success. We are committed to creating an inclusive environment where all team members, regardless of their background, can thrive.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Global Payments has a position for you. From full-time positions to internships, our hiring process is designed to find not just the right skills but also the right fit for our culture.

Benefits That Work For You

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From health insurance to retirement plans, and flexible working conditions, we ensure our team is equipped to succeed both at work and in life.

Stay Connected

Stay up-to-date with the latest from Global Payments: - **Explore Careers**: Discover the various career paths available at Global Payments. From technology to customer support, find the role that best suits your skills and passions. - **Prepare for Your Interview**: Gain insights into our interview process and find tips on how to prepare your resume to stand out. - **Learn and Develop**: Find out more about our commitment to employee development and how we support your professional growth through continuous learning and opportunities.

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Global Payments? Explore our job opportunities and find out how your expertise can help shape the future of global payments.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Global Payments. Join Global Payments and be part of a team that values growth, leadership, and innovation. Together, we can redefine the future of global transactions.
Learn more about Global Payments
Size
25,000 employees
Market Cap
$25.8 billion
Industry
Net Income
$584.5 million
Founded
1967
5 Year Trend
+31.1%
Revenue
$7.4 billion
NASDAQ

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