SYNNEX Corp

Site Reliability Engineer (App and EDI Admin)

SYNNEX Corp$80K — $110K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Data Science, Statistics, or Management Information Systems; Master's preferred.
  • 2+ years of experience in software development, system analysis, or data analysis.
  • Experience with ERP development, especially in supply chain or manufacturing IT systems.
  • Familiarity with Sybase or MySQL database servers.
  • Strong troubleshooting skills under pressure.
  • Effective communication skills and ability to work independently.
  • Experience with EDI standards and protocols is a plus.

Responsibilities

  • Analyze and resolve production issues quickly to minimize operational disruptions.
  • Enhance legacy CIS ERP system, including troubleshooting and data analysis.
  • Contribute to continuous improvement for ERP IT functions.
  • Support operational reporting and data analysis for business needs.
  • Provide daytime operational support for IT issue resolution.
  • Collaborate with cross-functional teams on system development projects.
  • Lead projects addressing business and system challenges.

Benefits

  • Opportunities for continuous learning and professional development.
  • Dynamic and collaborative work environment.
  • Potential for cross-functional and offshore team collaboration.
  • Focus on system optimization and process improvements.
Full Job Description
We are looking for an experienced and proactive Business Systems Analyst to join our dynamic team. The ideal candidate will excel in analyzing complex systems, troubleshooting issues effectively under pressure, and collaborating with cross-functional teams to enhance our IT operations. This role involves working closely with business operations and IT development groups to design, develop, and support system improvements.

What You'll Do:

• Analyze and resolve production issues promptly, ensuring minimal disruption to operations.
• Support and enhance the legacy CIS ERP system, including troubleshooting, implementing new requirements, and conducting data analysis, with a focus on supply chain, order processing, and logistics.
• Contribute to continuous improvement initiatives and deliver new requirements for the TD Synnex ERP IT functions.
• Assist in generating and maintaining operational reports and data analysis to support business needs.
• Provide daytime operational support for IT issue resolution.
• Design and detail the specifications for automated systems.
• Collaborate with Business Operations and IT Development teams to advance system development projects.
• Lead or participate in cross-functional projects aimed at addressing business or system challenges.
• Work effectively with offshore teams to coordinate development and support activities.
• Maintain strong business communication and document writing skills to establish and uphold procedural best practices.


What We're Looking For:

• Bachelor's degree in Computer Science, Data Science, Statistics, or Management Information Systems (Master's degree preferred).
• Minimum of 2 years of experience in software development, system analysis, or data analysis.
• Experience with ERP development, particularly in supply chain or manufacturing IT systems, is a plus.
• Experience with Sybase or MySQL database servers.
• Fluent in Mandarin is a plus.
• Strong analytical and troubleshooting skills, especially under pressure.
• Thorough understanding of the software development life cycle.
• Strong communication skills and the ability to work independently.
• Demonstrated good judgment in defining procedures and practices to determine appropriate actions.


• Proficiency in Java is a plus.

About the EDI SE Role:

We are looking for a proactive and detail-oriented EDI Systems Engineer to support our business-critical B2B/EDI integration and enterprise platform operations. This role focuses on ensuring the stability, reliability, and continuous improvement of EDI processes and supporting infrastructure in a fast-paced production environment. The ideal candidate is a strong problem-solver who can effectively troubleshoot issues, collaborate across teams, and contribute to system optimization initiatives.

What You'll Do:
• Support EDI/B2B integrations across customers and partners, ensuring accurate, secure, and timely data exchange.
• Monitor and resolve production issues, including incident response and troubleshooting for mission-critical systems.
• Maintain and enhance ERP and EDI-related applications, including data analysis and system improvements.
• Support platform infrastructure, including AS2 servers, FTP systems, and monitoring tools.
• Assist in supporting distributed systems and application platforms (e.g., Kubernetes, databases, messaging systems) as part of overall platform operations.
• Collaborate with business, development, and infrastructure teams to deliver system improvements and integration projects.
• Drive process optimization and automation to improve system efficiency and reduce operational overhead.

What We're Looking For:
• Bachelor's degree or above in Information Technology, Computer Science, Information Management, or related fields.
• Minimum of 2 years of experience in software development, system analysis, or data analysis.
• Experience with Sybase or MySQL database servers.
• Strong analytical and troubleshooting skills, especially under pressure.
• Strong communication skills and the ability to work independently.
• Familiar with EDI standards (e.g., X12, EDIFACT) and protocols (e.g., AS2, FTP, SFTP), as well as a basic understanding of data formats like XML and JSON is a plus.
• Experience with ERP development, particularly in supply chain or manufacturing IT systems, is a plus.
• Experience in project management is a plus, with the ability to drive system integration and upgrade projects according to the plan
• Exposure to modern infrastructure or monitoring tools is a plus
• Proficiency in Java/Python is a plus.
• Fluent in Mandarin is a plus.

About SYNNEX Corp

SYNNEX Corporation is a business process services company that provides services in distribution, contract assembly, and global business services. The company operates in two segments, Distribution Services and Global Business Services (GBS). The Distribution Services segment distributes computer systems, peripherals, system components, software, networking equipment, and complementary products to various customers, such as value-added resellers, system integrators, and retailers, as well as provides assembly services to original equipment manufacturers (OEMs), including integrated supply chain management, build-to-order, and configure-to-order system configurations, materials management, and logistics. The GBS segment offers various services comprising customer management, software development, web hosting, hosted software, domain name registration, and back-office processing. This segment delivers its services through voice, chat, Web, email, and digital print. It also sells products complementary to these service offerings in China. In addition, SYNNEX Corporation offers various financial services, including net terms, third party leasing and floor plan financing, letters of credit, and arrangements to collect payments directly from the end-user; online services; and marketing services, as well as technical support services consisting of pre and post-sales support. The company serves resellers, retailers, and OEMs located worldwide. SYNNEX Corporation, formerly known as SYNNEX Information Technologies, Inc., was founded in 1980 is headquartered in Fremont, California.

SYNNEX Corp Careers

Join the vibrant team at SYNNEX Corp, a leading provider of IT distribution and customer care outsourced services, where innovation meets exceptional leadership, and diversity thrives. As a powerhouse in the technology sector, SYNNEX Corp offers unparalleled job opportunities aimed at fostering professional growth and dynamic career paths.

Work You’ll Do

At SYNNEX Corp, you will engage in meaningful work that directly impacts our company and customers while working alongside some of the brightest minds in the industry. Our diverse team at SYNNEX is dedicated to excellence, innovation, and leadership in the digital landscape. Here, your career will flourish as you become part of a culture that values your skills and aspirations.

Innovative Careers

Start your journey with SYNNEX as we transform the tech world through strategic leadership and innovative solutions. We offer a variety of positions, from customer support to high-level management roles, ensuring that your career path is aligned with your professional goals and personal development.

Internship Programs

Kickstart your career with a SYNNEX internship. Our internships provide invaluable workplace experience, offering a glimpse into the dynamic tech industry and a chance to develop essential skills that will aid your professional growth. Interns at SYNNEX Corp are considered integral members of our team, contributing to real projects and gaining hands-on experience.

Grow With Us

SYNNEX is committed to the growth of our employees and our company. We provide robust training programs, including leadership development and diversity training, to ensure that every team member can reach their full potential. Our supportive culture advocates for continuous learning and development, helping you to advance your career while contributing to our collective success.

Benefits and Culture

Choosing to work at SYNNEX means opting for a career that comes with competitive benefits and a workplace culture that promotes balance and well-being. Our comprehensive benefits package includes health, vision, and dental insurance, employee wellness programs, and flexible working arrangements. At SYNNEX, we celebrate diversity and strive to create an inclusive environment where everyone is respected for their unique contributions.

Join Our Team

Explore the job opportunities at SYNNEX Corp today and find the position that matches your skills and passions. We are continuously hiring and looking for ambitious, curious, and innovative professionals to join our team. Whether you are starting your career or looking to take it to the next level, SYNNEX provides the resources and global platform to achieve your goals.

Stay Connected

Keep up to date with the latest at SYNNEX by following our careers blog. Gain insights from industry leaders, stay informed about new job openings, and learn about the cutting-edge innovations at SYNNEX. Personalize your job search and receive alerts tailored to your career preferences.

Networking and Professional Development

At SYNNEX, networking and professional development are part of our DNA. Connect with leaders and peers within the company through various networking events, workshops, and seminars. Enhance your resume, sharpen your interview skills, and build relationships that will aid your career growth.

Explore Careers at SYNNEX Corp

Your future at SYNNEX Corp is limited only by your imagination and drive. With a commitment to innovation, leadership, and diversity, SYNNEX is the place to be for those who aspire to achieve great things. Don’t just look for a job; look for a career that offers more. Join SYNNEX Corp today and be part of our global team making a difference in the tech world.

SEARCH SYNNEX JOBS

Learn more about SYNNEX Corp
Size
22,000 employees
Market Cap
$9 billion
Industry
Net Income
$529.1 million
5 Year Trend
+17.6%
Revenue
$24.6 billion
NASDAQ

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