The Quality Assurance Manager is responsible for developing, implementing, and maintaining a Quality Management System (QMS) that ensures compliance with ISO 9001:2015 standards and all applicable U.S. Army supply, maintenance, and transportation requirements. The QA Manager will oversee site quality processes, conduct audits, lead corrective and preventive actions, and collaborate with Army representatives, project leadership, and contractor personnel to ensure mission success and contractual compliance.
Responsibilities- Quality Management & Compliance:
- Develop, implement, and sustain a QMS aligned with ISO 9001:2015 standards.
- Ensure all site operations (supply, maintenance, and transportation) are compliant with U.S. Army regulations, technical manuals, and contractual requirements.
- Maintain certification readiness and coordinate with external auditors during surveillance and recertification audits.
- Auditing & Continuous Improvement:
- Plan, schedule, and conduct internal quality audits across all site functions.
- Identify non-conformances, lead root-cause analyses, and track corrective and preventive actions.
- Promote a continuous improvement culture through metrics, performance monitoring, and best practice sharing.
- Documentation & Records Control:
- Establish and maintain controlled documentation, including SOPs, work instructions, and training records.
- Ensure documentation complies with both ISO 9001:2015 and U.S. Army contract requirements.
- Maintain accurate records of inspections, audits, corrective actions, and compliance reports.
- Training & Awareness:
- Provide ISO 9001:2015 awareness and quality training to contractor site personnel.
- Develop site-specific training programs to ensure staff understand quality requirements, inspection protocols, and Army standards.
- Risk Management & Performance Monitoring:
- Identify risks affecting mission performance and compliance; develop mitigation strategies.
- Track key performance indicators (KPIs) for quality across supply, maintenance, and transportation functions.
- Report performance data to Project Manager, Deputy Project Manager, and Government COR (Contracting Officer's Representative).
- Customer & Stakeholder Interface:
- Serve as primary point of contact for quality-related matters with U.S. Army representatives.
- Support contract reviews, inspections, and acceptance testing in coordination with the Army.
- Ensure customer satisfaction by addressing quality issues promptly and effectively.
Qualifications- Bachelor's degree in Quality Management, Logistics, Industrial Engineering, Business Administration, or related field (required). Master's degree preferred.
- Minimum 5-7 years of quality assurance experience in logistics, supply, transportation, or maintenance operations.
- Experience working with U.S. Army contracts or military logistics support highly preferred.
- In-depth understanding of ISO 9001:2015 QMS requirements.
- Familiarity with U.S. Army supply, maintenance, and transportation standards (e.g., AR 710-2, AR 750-1, AR 735-5, Defense Transportation Regulation [DTR], and applicable technical manuals).:
- Strong analytical and problem-solving abilities.
- Excellent leadership and communication skills for interfacing with Army officials and contractor staff.
- Proficiency in MS Office Suite; experience with Army logistics IT systems (GCSS-Army, LMP, etc.) desirable.
- Certifications:
- ISO 9001:2015 Lead Auditor (preferred).
- ASQ certifications (CQA, CMQ/OE, or CQI) are a plus.
- MUST have REAL ID.
Job ID2026-23285
Work TypeOn-Site
