Site Operations Manager

Pritchard Industries

$120K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong client relationship management skills
  • Preferred college degree, but not mandatory
  • Proficiency in employee management and supervision
  • Experience in budget management and financial oversight
  • Willingness to work extended hours as needed

Responsibilities

  • Plan and coordinate all cleaning operations, including daily and post-event services
  • Train, schedule, and assign tasks to staff effectively
  • Serve as a liaison between Pritchard Sports and the Arena Management Team
  • Oversee budget preparation and maintenance for cost efficiency
  • Establish and enforce financial procedures, methods, and controls
  • Develop and implement standard operating procedures and preventative maintenance programs
  • Monitor and ensure high-quality service standards across cleaning operations

Benefits

  • Medical, dental, and vision insurance options
  • 401K matching program after one year of employment
  • Company cell phone provided
Full Job Description
Site Operations Manager - Northern California

Salary: $120,000 yearly

In this role, you will oversee all housekeeping personnel, including managers, supervisors, leads, general staff, and event and post staffing, and contract labor.

JOB RESPONSIBILITIES

  • Plans and coordinates all aspects of the cleaning operations, including daily housekeeping services, event cleaning services and post event (night) cleaning services.
  • Trains, plan, schedules and assigns full and part-time employees.
  • Liaison between Pritchard Sports and Entertainment Group and the Arena Management Team to oversee the entire cleaning operations of the building and equipment, including the development and monitoring of third-party vendor sub-contractors.
  • Ensures an effective, cost-efficient operation by preparing and maintaining the budget.
  • Establishes, reviews, and maintains a system of financial procedures, methods, accounts, and control records.
  • Develops and implements standard operating procedures for each area of responsibility, including an effective preventative maintenance program.
  • Ensures the highest quality service to the facility by establishing goals and supervising managers.
  • Maintains logs and records and provides reports as required.
  • Maintains the inventory of equipment and supplies and makes requisitions for proper levels of the same.
  • Keeps cost records of work performed and coordinates cost estimates and event settlements as requested.
  • Establishes, disseminates, and monitors work performance, safety standards, and OSHA requirements.
  • Organizes and executes training and safety programs.

  • Attends internal meetings and represents the company at external meetings as deemed necessary.
  • Ensures all cleaning is coordinated, produced, and executed in a professional manner.
  • Responsibilities include any HR concerns, including hiring, interviewing, disciplinary actions, payroll, labor reports, inspection reports, safety reports, etc.
  • Inspect arena seating and all suite areas to determine the employee deployment strategy.
  • Have a sense of urgency when addressing Client concerns.
  • Completes all other duties as assigned by the District Manager and VP of Operations.


Skills and Qualifications

  • Client Relationships
  • College degree preferred but not required
  • Employee management
  • Budget Management
  • Available to work extended hours


Compensation and Benefits

  • Medical, dental and vision options
  • 401K after one year
  • Cell Phone


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