Basic Function

The Site Operations Lead owns the overall operations for one, or more, of our data center campuses and will directly manage a team of 3rd party CFEs and/or manager-level positions. This position will report directly to the Vice President of Operations. You will interface with Engineering & Construction and other resources to manage the overall campus. This position will manage the workflow/work order management, training plans, event management, customer communications, hiring and performance management of the overall team.
Our 3rd party CFEs are respected, well-trained, customer-focused. While you do not have to be the 'alpha' engineer to manage this team, but you must possess an excellent overall understanding of typical electrical and mechanical building systems to direct the work that needs to occur when maintaining the overall environment.

Responsibilities

• Direct and maintain the site-specific preventive maintenance and work order program
• Prepare and present estimates of cost of parts, equipment and supplies of installation and repairs
• Schedule, coordinate and oversee all maintenance vendors during maintenance and break/fix events
• Support Chief Engineer's operational requirements from the site through SB Energy off site teams
• Ensure personnel safety while protecting the facility's critical equipment
• Work with peers and subordinates to develop required MOPs/SOPs
• Ensure all maintenance activities are performed in accordance with approved MOPs and the Mission Critical Facility work rules
• Perform periodic technical and quality reviews of all MOPs/SOPs to ensure that the most up-to-date techniques and safety guidelines are utilized as well as compliant with city, state and EPA regulations
• Evaluate performance of systems and suggest cost-effective improvements to improve service and operating efficiency
• Ensure the collection and generation of vendor field service reports describing all activities (preventive maintenance, repairs, etc.) performed at the facility
• Working with your peers and the Vice President, Site Operations to determine appropriate team performance goals and manage those to completion
• Evaluate and manage performance reviews for all employees in your organization, seek out input from others and provide feedback and coaching to manage individuals and teams
• Protect and improve the value of our assets and ensure that building machinery and systems meet or exceed their expected lifespan
• Prepare operational and capital portions of the Site Operations budget
• Ensure that major projects performed at the facilities are properly planned, executed and closed out in accordance with best current practices in our industry
• Manage contracted service work at the property, including understanding and developing the scope of service, bidding, awarding and administering any contracts
• Ensure a world-class customer service reputation for current & future SB Energy customers

Qualifications/Requirements

• Bachelor's degree in engineering, business or related field, or equivalent work experience required
• 7+years of experience in facility/plant engineering and maintenance supervision, strongly preferred
• 7+years of direct managerial experience and interpersonal skills, strongly preferred
• Proven record of excellent internal and external customer service
• Ability to communicate well in both oral and written reports
• Proficiency in Microsoft Office, Outlook, Word, Excel and building automation systems

Location: On-site

Base Pay - $140,000-165,000

The pay range mentioned above is a guideline. We tailor each offer based on your unique skills, experience, location, and market benchmarks-while ensuring internal parity across our teams. In addition to competitive base pay, total compensation may include a discretionary annual bonus and a market leading comprehensive health and wellness benefits package. Final details will be discussed during the later stages of the hiring process.

Our Health & Wellness Benefits

At SB Energy, we invest in our people and their families with benefits designed for flexibility, support, and peace of mind. Full-time employees enjoy:

• 100% Company-Paid Medical, Dental & Vision (for employees and dependents)
• 401(k) with Company Match
• Generous Paid Time Off + 11 Paid Holidays
• 12 Weeks Paid Parental Leave
• Life, AD&D & Long-Term Disability Coverage
• Flexible Spending Accounts (FSA) for Medical, Dependent Care, Transit & Parking (with company contributions)
• Mental, Physical & Social Wellness Support (with company contributions)
• Flexible Work Arrangements & Hybrid Office Setup Benefits
• Monthly Reimbursement for Phone, Internet & Data
• Optional Legal & Pet Insurance Plans
• Device Purchase Support