Site IT Manager

Croda

$90K — $120K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Degree or extensive equivalent experience in IT-related business or technical discipline
  • High-level problem-solving skills
  • Experience leading and managing IT teams
  • Strong planning and organizational abilities
  • Excellent communication and leadership skills

Responsibilities

  • Lead and coach a team of Site IT Engineers and Administrators
  • Oversee support for up to 250 users with high service satisfaction
  • Drive improvements in systems and processes to save costs and enhance service
  • Manage IT project implementation from cloud systems to network upgrades
  • Collaborate with Country IT Manager on processes and policies
  • Engage with local service providers for optimal IT services
  • Develop and manage annual IT budget and local project capex

Benefits

  • Excellent Medical, Dental, and Vision coverage, available immediately
  • Generous PTO
  • 401K Match
  • Wellness Reimbursement
  • Parental Leave
  • Career Development support
  • Company paid and voluntary Life and AD&D Insurance
  • Short and long term disability coverage
  • Paid Holidays
Full Job Description
Site IT Manager

This technical leadership role is responsible for IT infrastructure support and services and works closely with site leadership to align IT initiatives with operational objectives, ensure reliable technology services, and drive innovation and continuous improvement.

The position provides leadership for local IT personnel and contractors, oversees the site's IT budget, and ensures compliance with Group IT standards

What You'll Be Doing:

Be part of a team that values diversity, sustainability, and continuous innovation, where your ideas and contributions matter.

Key Responsibilities:

Technical Responsibilities
  • Provide advanced support for hardware, software, and network issues in accordance with Group IT policies.
  • Deliver first- and second-level support across all user groups with a focus on service quality and customer experience.
  • Lead and support site and regional IT projects, including infrastructure upgrades, cloud migrations, and system implementations.
  • Perform root cause analysis and collaborate with regional and global IT teams to prevent recurring technical issues.
  • Support and maintain local applications such as process automation, payroll, time & attendance, safety incident tracking, and audit systems.
  • Ensure compliance with Group IT policies, cybersecurity standards, and operational procedures.
  • Work outside standard hours and travel when required to support regional activities.

Leadership & Business Partnership
  • Act as the IT business partner to site leadership, ensuring technology strategies align with operational, manufacturing, and business needs.
  • Lead and mentor IT Administrators, contractors, and support personnel, providing direction, coaching, and performance input.
  • Develop and manage the site's IT budget, including annual planning, forecasting, vendor spend, and project-related costs.

• Apply strong business acumen and understanding of cGMP principles to ensure IT systems support site audits, validation activities, and compliance requirements in a pharmaceutical manufacturing environment.

Required Knowledge, Skills & Abilities

Technical Competencies
  • Experience in technical IT support across end-user devices, servers (on-premises and cloud), and network infrastructure.
  • Strong understanding of cybersecurity principles and best practices.
  • Experience supporting IT in manufacturing or industrial environments.
  • Preferred certifications:
    • Microsoft Fundamentals (Azure or M365)
    • Cisco CCNA
  • Technical expertise in:
    • Windows Domain upgrades
    • Active Directory administration
    • Firewall installation and troubleshooting
    • Azure cloud functionality
    • On-premises to cloud migration
    • Virtual machine management
    • Server operating system monitoring and maintenance
    • Network infrastructure management
    • Third-party remote access administration

Don't meet all the qualifications? We still encourage you to apply! At Croda, we believe diverse perspectives and unique experiences drive innovation and strengthen our team.

What We Offer:

Join a global organization with countless opportunities for growth and leadership.

The successful candidate will receive a competitive salary and benefits package including:
• Excellent Medical, Dental, and Vision coverage, available immediately.
• Generous PTO
• 401K Match
• Wellness Reimbursement
• Parental Leave
• Career Development
• Company paid and voluntary Life and AD&D Insurance
• Short and long term disability
• Paid Holidays

And more!

Additional Information

This is an on-site position based at our Alabaster, AL location.

If you require any reasonable adjustments during the hiring process or experience any issues with our online application process, please email [redacted].

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