Radial

Site Director

Radial • $90K — $120K *
Louisville, KY 40214In-Person
Transportation
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of management experience in a 3PL environment preferred.
  • Experience with eCommerce or D2C/B2C operations preferred.
  • Proven ability to manage high-volume distribution centers effectively.
  • History of managing large teams, specifically over 200 associates.
  • Bachelor’s Degree preferred, with relevant work experience.
  • Familiarity with Lean Six Sigma and continuous improvement practices.
  • Strong financial acumen with P&L responsibility of $35M+.

Responsibilities

  • Lead fulfillment operations to meet business goals and objectives.
  • Monitor daily performance and ensure compliance with policies.
  • Provide direction and support to management teams.
  • Coach teams to achieve productivity and quality targets.
  • Ensure a safe work environment for employees and product security.
  • Oversee all activities of third-party vendor facilities.
  • Plan, direct, and implement warehouse operations to meet KPIs.

Benefits

  • Career development and advancement opportunities.
  • Comprehensive benefits package including medical, dental, and vision.
  • Family planning support including fertility and adoption benefits.
  • 401K matching with immediate vesting after 6 months.
  • Generous Paid Time Off (PTO).
  • Educational assistance for further learning opportunities.
Full Job Description
Essential Duties and Responsibilities:
  • Lead and direct the 3PL Fulfillment Operation to achieve key goals and objectives and the execution of a business operational plan.
  • Monitor daily performance of all operations and management and taking action as required to maintain operational compliance with all company policies, procedures, and cost control objectives.
  • Provide direction and support to direct reports.
  • Coaches to ensure productivity and quality objectives are consistently achieved.
  • Maintain a working knowledge of all operational processes.
  • Maintain a work environment that provides for the safety of employees and the security of products.
  • Demonstrates the ability to lead, direct, and coordination all activities for operating and managing a third-party vendor facility.
  • Demonstrates the ability to plan, direct and implement warehouse operations to meet stated KPIs and SLAs.
  • Ability to forecast and manage an annual budget while managing the operational processes within set guidelines.
  • Develop and maintain standard operating procedures.
  • Review and follow-up on results of production, efficiency, costs and inventory accuracy.
  • Interact with senior management while providing updates and solutions on issues about business impact.
  • Develop and implement organizational strategies. Interact with existing and prospective new accounts/clients.
Primary Qualifications:
  • Demonstrated leader with 5 years progressive management experience in a 3PL environment is highly preferred.
  • Ecommerce or direct to consumer/business to consumer (D2C/B2C) highly preferred.
  • Experience in a fast pace, high volume, unit pick fulfillment DC environment is required.
  • Management of a distribution facility with over 200 full-time associates, while managing a headcount of doubles/triples additional contingent workers during the peak season.
  • Ability to understand and thrive in a high-volume work environment during extremely busy peak seasons while executing multiple projects simultaneously.
  • Bachelor's Degree preferred and demonstrated work experience.
  • Experience in Lean Six Sigma and Continuous Improvement
  • P & L responsibility of $35M+ annually and strong financial accumen
  • Previous experience managing as a third party vendor.
  • Hands-on strong problem-solving skills.
  • Proficiency developing metrics planning (good working knowledge of spreadsheets)
  • Knowledge of Warehouse Management Systems a plus (i.e. Manhattan, Logiwa, etc.)

Travel:

  • This position is not remote.
  • Travel is not required.

Benefits:

  • Opportunities to develop and explore career advancement
  • Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
  • Family planning coverage, including Fertility & Adoption benefits
  • 401K matching after 6 months with immediate vesting
  • Generous PTO
  • Educational assistance and more!

About Radial

Radial is a leading provider of e-commerce technology and operations solutions for retailers and brands. The company offers a range of services, including order management, payment processing, fraud detection, and customer care. Radial's solutions are designed to help retailers and brands improve their online shopping experiences, increase sales, and reduce costs. The company serves a wide range of industries, including fashion, beauty, electronics, and home goods. Radial is headquartered in King of Prussia, Pennsylvania, and has operations in the United States, Europe, and Asia.
Learn more about Radial
Size
7,000 employees
Industry
Business Services
Founded
1999
* Ladders Estimates

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