Walgreens

Site Director Fulfillment Center

Walgreens$100K — $120K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 6+ years in fulfillment, warehousing, logistics, or multi-site pharmacy, or 9+ years with a high school diploma/GED.
  • Extensive experience with product flow in fulfillment and/or distribution.
  • Skilled in data analysis using statistical methods and delivering presentations.
  • Experience managing budget, forecasting, scheduling operations, and client support.
  • Contributed to financial decision making for at least 2 years.
  • Minimum of 3 years in leadership roles, including direct, indirect, and cross-functional leadership.
  • Willingness to travel up to 25% for business.

Responsibilities

  • Develop and manage the annual Fulfillment Center budget.
  • Oversee all Fulfillment Center Key Performance Indicators.
  • Ensure high morale and oversee team member programs.
  • Manage equipment and facilities maintenance programs.
  • Lead performance management programs and develop management team.
  • Establish relationships with site and business leaders across Walgreens.
  • Direct efforts for best in class service delivery and compliance alignment.
  • Collaborate with business entities to drive innovation and optimization.
  • Translate business strategies into clear objectives for team members.
  • Mentor staff through training, development opportunities, and performance management.

Benefits

  • Employee benefits package available.
  • Opportunities for professional development and training.
  • Dynamic and inclusive workplace culture.
  • Potential for career advancement within the company.
  • Employee discount programs.
Full Job Description
Job Description

Job Summary:

The Site Director, Fulfillment Center is responsible for managing a pharmacy fulfillment center, which enable a convenient, personalized, pharmacy customer experience. Accountable for all aspects of a fast paced and automated fulfillment center. Leadership and direction of all aspects of staffing, operations, policy/procedure and employee engagement. Accountable for partnering with the product and service delivery leaders to ensure excellent customer support and transformational capabilities for both internal and external customers.

Job Responsibilities:
  • Responsible for developing and managing the annual Fulfillment Center budget.
  • Manages all Fulfillment Center Key Performance Indicators.
  • Responsible for ensuring superior Fulfillment Center morale and effective management of all team member programs.
  • Manages all Fulfillment Center equipment and facilities maintenance programs.
  • Manages Walgreens performance management programs and effectively develops management team through performance development process.
  • Establishes and maintains constructive working relationships with other site leaders and business leaders across Walgreens.
  • Directs the efforts to ensure best in class service delivery and efficiency in alignment with Walgreens service and compliance goals.
  • Partners with selective business entities within the Walgreens family of companies and Centralized Services teams to drive innovation and service optimization.
  • Translates business strategies into clear objectives for site members.
  • Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.


External Basic Qualifications

  • Bachelor's degree and at least 6 years of experience in a fulfillment, warehousing, logistics or complex/multi-site pharmacy environment OR a high school diploma/GED and at least 9 years of experience in a fulfillment, warehousing, logistics or complex/multi-site pharmacy environment.
  • Multi years of experience with fulfillment and/or distribution product flow.
  • Multi years of experience analyzing data using statistical methods and developing and delivering presentations to various levels within an organization and to external representatives.
  • Experience with budget, forecasting, scheduling operations and client services and support.
  • At least 2 year of experience contributing to financial decisions in the workplace.
  • At least 3 years of direct leadership, indirect leadership and/or cross-functional team leadership.
  • Willing to travel up to 25% of the time for business purposes (within state and out of state).


Preferred Qualifications

  • Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
  • Group facilitation experience with process improvement teams.
  • Experience working with automated systems (RF technology, WMS, conveyor and sortation).
  • Lean experience in a manufacturing or logistics environment.
  • Experience with cutting-edge prescription dispensing equipment.
#LI-MM2

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

About Walgreens

Walgreens is the nation's largest drugstore chain with fiscal 2010 sales of $67 billion. The company operates 7,689 drugstores in all 50 states, the District of Columbia and Puerto Rico. Each day, Walgreens provides nearly 6 million customers the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services, and advice in communities across America. Walgreens scope of pharmacy services includes retail, specialty, infusion, medical facility, and mail service, along with respiratory services. These services improve health outcomes and lower costs for payers including employers, managed care organizations, health systems, pharmacy benefit managers, and the public sector. Take Care Health Systems is a Walgreens subsidiary that is the largest and most comprehensive manager of worksite health centers and in-store convenient care clinics, with more than 700 locations throughout the country.

Walgreens Careers

Joining Walgreens means becoming part of a team dedicated to inspiring health and well-being across America. As a cornerstone of the community, Walgreens offers unparalleled job opportunities in the retail and healthcare sectors, making it an ideal place for professional growth and innovation. Work You’ll Do At Walgreens, every position contributes to our mission of delivering premier health solutions while ensuring a diverse and inclusive workplace that fosters growth. Our team members are at the forefront of transforming customer experiences through dedication and expertise. Lead with Innovation and Leadership Embrace the opportunity to lead at Walgreens, where we combine industry expertise with a culture of innovation. Our leadership is committed to nurturing a professional environment where ideas thrive and leadership skills are honed through comprehensive diversity training and leadership development programs. Engage in Meaningful Work Join a team that values hard work and creativity, where your skills will be enhanced through challenging projects and collaborative team efforts. Walgreens is not just about filling prescriptions—it's about offering solutions that promote healthier communities. Explore Career Opportunities Whether you're looking for an entry-level position or a more advanced professional role, Walgreens offers a range of career paths in dynamic business areas. From in-store roles to corporate support, our job opportunities are designed to fit a variety of skills and interests. Internship and Employment Benefits Start your career with a Walgreens internship and gain hands-on experience that paves the way for future employment. Our interns work on real projects that matter, gaining skills that are crucial for future success. Full-time team members enjoy a wealth of benefits, including comprehensive health coverage, retirement plans, and exclusive employee discounts. Invest in Your Career Growth Walgreens is committed to the career development of our employees. We provide resources and training that encourage continuous learning and career advancement. With support for certifications and networking opportunities, team members can expand their professional horizons and achieve their career goals. Stay Connected Join Our Team Discover the diverse range of hiring opportunities at Walgreens by exploring open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players ready to make a significant impact. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Walgreens. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Walgreens. At Walgreens, we are excited to see where your ambition takes you. Join us and be part of a team that is dedicated to shaping the future of health and wellness for everyone.
Learn more about Walgreens
Size
202,000 employees
Market Cap
$32.8 billion
Industry
Net Income
-$696 million
Founded
1901
5 Year Trend
+2.3%
Revenue
$141.5 billion
NASDAQ

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