We are actively hiring a Site Director to support our Charlotte site. Shift: Monday-Friday, normal business hours FLSA Classification: Exempt Location: Onsite Requirements ESSENTIAL JOB FUNCTIONS: Financial and Operational Responsibilities • Commitment to the Flourish Approach and implementation/oversight of corresponding clinical and operational initiatives. • Must become knowledgeable about the history, operations, positioning and other facets of the site and Flourish Research that has led to its current market position • Responsible for site-level operational and financial metrics including budget targets, reports, and actions for continuous improvement activities. • Regularly analyzes operational volume and labor staffing models to determine optimal staffing requirements. • Leads, develops, mentors, and engages a team of operations managers to execute against the clinical/operational strategy. • Responsible for driving performance and coaching/development objectives. • Own the P&L for the site, responsible for executing against margin/EBITDA targets and other performance related metrics. • Implement plans & processes to maintain productivity and profitability. • Effectively uses financial levers to manage a P&L and operational budget, inclusive of fixed and variable costs and requesting capital expenditures. Team Management • Recruit, train, assess, develop and retain clinical staff to ensure successful team and business performance. • Use routines and best practices to assess performance, provide recognition and performance coaching when gaps are identified. • Identifies site level management development and training needs and ensures training is obtained. • Serve as the change, culture and engagement champion, driving People and Culture initiatives for the site in partnership with site level management. • Work with the training team to develop a pipeline of effective leadership at the facility level. • Direct specialty recruiting strategy to fulfill needs for short, mid and long-term site level success and market development. • Represent Flourish Research in a professional and courteous manner (verbal, written and in appearance) when interacting with all staff, clients, and vendors. • Additional duties as assigned by management. Site Management • Work closely with the Quality and Risk teams, team leads/site managers and department managers to establish and maintain SOPs and policies and procedures to ensure compliance with Good Clinical Practices, federal regulations/ICH guidelines, HIPAA laws and sponsor protocols. • Assist in planning, establishing and maintaining structured in-service trainings and/or staff meetings to ensure that all employees are informed, trained and compliant with SOPs and policies and procedures, federal regulations/ICH guidelines and HIPAA laws. • Participate in pre-study, ongoing and close-out monitoring visits with sponsor/(CRO) representatives. • Ensure the safety of study participants through appropriate training of staff and by working closely with Scientific and Medical Affairs. • Ensure continuous high-level involvement by principal investigators as required by FDA regulations/ICH guidelines and SOPs by maintaining frequent communications with and training of physician investigators and their staff. • Ensure data integrity by working closely with Quality Control (QC) for the timely submission of quality data to our sponsors. PHYSICAL REQUIREMENTS AND/OR ENVIRONMENTAL FACTORS: • Work is normally performed in a typical interior/office work environment. • Travel is required for this role; The amount of travel will vary depending on business need and client requirements. • Daily computer use. • Ability to lift 25-35 pounds. • Occasional night and weekend work schedules. • Ability to drive, and daily availability of an automobile. MINIMUM REQUIREMENTS: Education: Bachelor's degree in science, nursing, or healthcare management, plus a minimum of five years' experience in clinical research. Experience: Minimum five years of experience in an operational leadership role with experience managing site level leaders. Minimum eight years of experience in a clinical research role. Knowledge and Skills: • Exceptional knowledge of clinical research methods. • Strong management and leadership skills. • Demonstrated ability to collaborate and align with operations. • Excellent oral and written communication skills. • Excellent computer skills to include Office365 products. • Experience in writing and reviewing Standard Operating Procedures. • Strong problem solving, risk assessment and impact analysis abilities. • Demonstrated experience in process improvement. • Strong negotiation and conflict management skills. • Flexible and able to multi-task and prioritize competing demands. • Ability to think independently and influence when appropriate. Benefits Flourish Research offers an excellent comprehensive benefits package to include: Health, dental, and vision insurance plans, 401(k) with a 100% employer match on the first 4% of employee contributions, tuition reimbursement, parental leave, employee referral program, employee assistance program, life insurance, disability insurance, and a generous PTO plan covering vacation, sick, personal days and 8 paid holidays.