Who You Are: (Job Summary) The Manager, Corporate Office Facilities, is responsible for owning, governing and delivering all day-to-day corporate site services for assigned corporate office locations, ensuring a safe, functional, and high-quality workplace experience. This role acts as the primary on-site operational owner, coordinating facilities services, reception, security support activities, vendor performance, and site readiness. The Site Services Manager partners closely with Corporate Facilities leadership, Security, IT, HR, and external service providers, and is accountable for consistent service delivery aligned with corporate standards.
What You Will Do: (Job Responsibilities) Office Operations & Services- Coordinate daily office operations, including workplace services, cleanliness, basic maintenance, and employee support requests.
- Serve as the primary contact for facilities-related tickets and service requests; track issues through resolution.
- Support office openings, closings, space refreshes, and minor reconfigurations.
- Ensure common areas, conference rooms, kitchens, and supply spaces are functional and well maintained.
- Maintain all supplies and inventory.
Vendor & Service Coordination- Coordinate third-party service providers (janitorial, maintenance, security, moving, pest control, etc.).
- Verify work completion and escalate issues as needed to Facilities leadership.
- Assist with service scheduling, access coordination, and badging as required.
Space, Moves & Assets- Assist with employee moves, workstation setups, and furniture coordination.
- Maintain inventories for furniture, fixtures, equipment, keys, and access badges.
- Support space Service Now utilization tracking and documentation for offices and shared spaces.
Safety, Compliance & Documentation- Support workplace safety practices, inspections, and minor corrective actions.
- Assist with compliance documentation, permits, and office-level records.
- Maintain organized digital and physical records related to facilities and operations.
Budgeting & Admin- Assist with purchase orders, invoices, and expense tracking related to office facilities.
- Support Facilities leadership with basic reporting, spreadsheets, and vendor documentation.
- Track consumables and place orders for office supplies and breakroom items.
- Other duties as assigned.
What You Will Need to Be Successful: (Required Qualifications, Education, Experience, Certifications) - Bachelor's degree or equivalent professional experience.
- 5+ years of experience in facilities management, site services, workplace operations, or related roles.
- Demonstrated experience managing vendors and service providers.
- Strong leadership, organizational, and communication skills.
Nice to Have: (Preferred Qualifications, Education, Experience, Certifications) - Experience supporting large office campuses or designated "people center" locations.
- Experience managing site-based teams and outsourced services.
- Familiarity with corporate facilities, real estate operations, or integrated workplace services.
Other Key Skills: (KSAs) - Strong operational ownership and decision-making capability.
- Ability to manage multiple service lines simultaneously.
- Clear, professional communication with senior leaders and vendors.
- Service-oriented mindset with accountability for outcomes.
- Ability to operate independently with appropriate escalation.
