SITE CUSTOMER QUALITY LEADER

Plastic Omnium

$90K — $110K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BSc or MSc in Engineering or equivalent.
  • Experience with automotive quality requirements and fluent in English.
  • Knowledge of both internal and external quality training processes.
  • Familiarity with APQP processes and standards such as VDA 2 and VDA 6.3.
  • Proficient in FMEA, PPAP, and APQP deliverables essentials.
  • Strong problem-solving abilities.
  • Experience with the firewall process, including safe launch and controlled shipping.

Responsibilities

  • Lead quality management for external suppliers and maintain reference samples.
  • Review PPAP files from program teams prior to SOP.
  • Manage quality and logistic issues related to supplier non-conformities.
  • Utilize SAP QM and supplier portal to oversee non-conformities with suppliers, ensuring thorough reporting and resolution.
  • Define inspection processes, categorize products, and manage escalation based on supplier performance.
  • Support the launch of new products while driving continuous improvement initiatives.
  • Organize and conduct incoming inspections of supplied parts, creating corresponding instructions.

Benefits

  • Long-term at-will contract providing job stability.
  • Opportunity to engage in continuous improvement initiatives.
  • Potential for professional development through supplier trainings and audits.
Full Job Description
Contract Details :
  • Job Title : SITE CUSTOMER QUALITY LEADER
  • Type of contract : Long-term At-will
  • Expected Hiring Date : ASAP


Responsibilities :
  • Leads the quality management of external suppliers and maintains approved initial reference samples and Boundary or limit samples in archive.
  • Reviews the PPAP files from the program teams before SOP.
  • Manages all quality and logistic issues through Non conformity with suppliers
  • Using SAP QM and supplier portal, manages NCN (non conformities) with suppliers: creation of the NCN with a good problem description, control and approval of the supplier's 8D.
  • Manages inspections process defines AQP and non AQP products, manages firewall and Escalation process based on suppliers performance and PO rules.
  • Support launch of new products,
  • Contributes to continuous improvement.
  • Performs or organizes the incoming inspection on supplied parts, including the creation of incoming inspection instructions.
  • Identifies segregates and quarantines NC (non conformities) goods.
  • Manages the Supplier's NCN and takes all necessary actions to ensure they are closed in the targeted timing: validates the containment actions and the supplier root cause analysis, follows up and assesses corrective actions and progress plan, cost recovery.
  • Where necessary, manages Escalation process level 0 with suppliers.
  • Updates the indicators to measure the supplier performance - ppm, cost recovery, demerit rating, number of NCN, number of NCN[redacted] points, NCN closing time.
  • Train the operators in incoming goods defaults identification.
  • Perform supplier's re-qualification audits - support supplier audits under the direction of the SDL and ensure requalification process towards supplier according to PO rules and/or Customer Specific Requirements.
  • Manages actions of development and continuous improvement with suppliers, following the Key Supplier management process.
  • Manage the day-to-day activities of the incoming inspection and the site Quality Engineers.
  • Strives to keep good relationships with suppliers
  • Maintain the Quality Mindset.

Ideal Candidate Profile :
  • Technical Engineer - University degree BSc or MSc or Equivalent.
  • Automotive global requirements, good level of English.
  • Quality training internal and external.
  • APQP process, VDA 2 and VDA 6.3.
  • FMEA, PPAP and all APQP deliverables
  • Problem solving skills
  • Fire wall process (Safe launch - Controlled shipping) experience.
  • SAP QM Module, supplier portal, PPAP on line experience.
  • Audit to suppliers : Axis 1, VDA6.3, TPAC.
  • Understanding of Geometry and measurement of plastic parts

Date: Sep 1, 2026

Location:

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