Fannie Mae

Single Family Market Engagement Product Management - Lead Associate

Fannie Mae$123K — $161K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of AI product experience, specifically in enterprise settings.
  • 4+ years in product management or related leadership roles.
  • Experience guiding AI products through all lifecycle stages.
  • Strong understanding of AI opportunities and risks across various functions.
  • Ability to communicate complex concepts to both technical and non-technical stakeholders.
  • Proficiency in product management tools like Jira or Confluence.
  • Bachelor's degree or relevant professional experience.

Responsibilities

  • Lead AI product strategy and ownership from vision to implementation.
  • Shape the AI roadmap by evaluating strategic opportunities.
  • Translate AI opportunities into actionable product outcomes.
  • Champion responsible AI by ensuring governance and compliance.
  • Drive product adoption through effective change management strategies.
  • Develop compelling business cases for product initiatives.
  • Measure and optimize product performance post-launch.

Benefits

  • Comprehensive health and life insurance packages.
  • Voluntary lifestyle and wellness benefits.
  • Employee incentive program eligibility.
  • Support for physical, mental, emotional, and financial well-being.
Full Job Description
Job Description

As a valued colleague on our team, you will lead the development, delivery, and ongoing evolution of innovative products that support Fannie Mae's Single-Family business. You will provide product leadership and expert guidance throughout the product lifecycle-from identifying customer and business needs through implementation, adoption, measurement, and continuous improvement.

THE IMPACT YOU WILL MAKE

The Single-Family Market Engagement Product Management - Lead Associate will play a key role in advancing artificial intelligence capabilities for the Single-Family Market Engagement team and other technology products supporting Fannie Mae's Single-Family business.

In this role, you will combine AI product experience, strategic thinking, customer focus, and cross-functional leadership to translate complex business needs into responsible, scalable, and valuable product capabilities. You will work alongside colleagues who care deeply about Fannie Mae's mission while having the flexibility to shape how you deliver on the following responsibilities:
  • Lead AI product strategy and ownership: Take end-to-end ownership of AI-enabled products and capabilities, including solutions already in production. Define the product vision and roadmap, identify customer and business needs, establish requirements, prioritize the backlog, support delivery, and drive post-launch measurement and optimization.
  • Shape the AI roadmap: Partner with business, technology, data, risk, and program leaders to evaluate opportunities and influence the strategic direction of the AI portfolio. Use customer insights, business value, technical feasibility, risk considerations, and data to recommend priorities and clearly communicate trade-offs.
  • Translate AI opportunities into product outcomes: Identify practical applications of AI, including generative AI, that improve customer and employee experiences, strengthen business processes, or create measurable operational value. Convert complex technical concepts into clear product strategies, requirements, and recommendations.
  • Champion responsible AI: Partner with legal, compliance, information security, model risk, privacy, and other governance teams to ensure AI products are developed and operated safely, securely, transparently, and in accordance with Fannie Mae's AI governance standards.
  • Drive adoption and change: Support organizational change management by developing communications, training resources, implementation plans, and feedback mechanisms. Serve as a visible champion for AI products and help users understand how to apply them responsibly and effectively.
  • Develop business cases: Create compelling, data-informed business cases that define expected benefits, costs, risks, success measures, and investment requirements. Use these business cases to support roadmap decisions and funding approvals.
  • Measure product performance: Define product goals and success metrics, monitor adoption and business outcomes, gather user feedback, and use findings to guide continuous improvement.


THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experience
  • Previous AI product experience is required for this position. Candidates must have demonstrated experience developing, launching, or managing enterprise AI-enabled products or capabilities in a production environment.
  • At least four years of experience in product management, product ownership, or a closely related product leadership role.
  • Demonstrated experience taking at least one enterprise AI-enabled product or capability through multiple stages of the product lifecycle, such as discovery, business-case development, requirements definition, delivery, production launch, adoption, measurement, or optimization.
  • Working knowledge of AI product concepts, opportunities, limitations, and risks, including the ability to collaborate effectively with engineering, data science, machine learning, architecture, security, risk, legal, and business teams.
  • Experience defining product strategy, developing roadmaps, prioritizing backlogs, writing requirements or user stories, and supporting Agile product delivery.
  • Proven ability to translate complex business and technical information into clear recommendations, decisions, and communications for technical and nontechnical audiences.
  • Experience leading cross-functional initiatives and building alignment among stakeholders with different priorities, perspectives, and areas of expertise.
  • Experience using product management and collaboration tools such as Jira, Confluence, Azure DevOps, or comparable platforms.
  • Demonstrated curiosity, sound judgment, and adaptability in evaluating and responsibly applying emerging technologies.
  • Bachelor's degree or an equivalent combination of education and relevant professional experience.
  • Shows curiosity and adaptability in learning and responsibly applying new technologies, including artificial intelligence, to reimagine how we work.


Desired Experience
  • Experience with generative AI, large language models, conversational AI, intelligent automation, machine learning products, or AI-enabled decision-support tools.
  • Experience developing or managing sales enablement, customer engagement, workflow, or employee productivity products.
  • Familiarity with major customer relationship management platforms, such as Salesforce
  • Experience with digital product design, user research, service design, or customer-experience methodologies.
  • Experience developing product analytics, adoption measures, experimentation strategies, or outcome-based performance metrics.
  • Experience supporting organizational change management, product launches, user training, or enterprise technology adoption.
  • Experience in financial services, housing finance, mortgage lending, or another regulated industry is helpful but not required.


#LI-Hybrid

Single Family Market Engagement - Product Management - Lead Associate

Qualifications

Education:
Bachelor's Level Degree (Required)

For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.

The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here.

Requisition compensation:
123000
to
161000

About Fannie Mae

As the leading source of residential mortgage credit in the U.S. secondary market, Fannie Mae is supporting today's economic recovery and helping to build a sustainable housing finance system. They exist to provide reliable, large-scale access to affordable mortgage credit in all communities across the country at all times so people can buy, refinance, or rent homes. Fannie Mae is working to establish and implement industry standards‚ develop better tools to price and manage credit risk‚ build new infrastructure to ensure a liquid and efficient market and facilitate the collection and reporting of data for accurate financial reporting and improved risk management. Fannie Mae is committed to being their customers’ most valued business partner and delivering the products, services and tools their customers need to serve the entire market confidently, efficiently and profitably. Ultimately‚ Fannie Mae measures their progress not only by paying taxpayers and improving the housing finance system‚ but also by the difference they make in people’s lives.

Fannie Mae Careers

Join the vibrant team at Fannie Mae, where we are committed to solving the challenges of today's housing market while fostering inclusive growth and innovation. As a cornerstone of the American mortgage system, Fannie Mae offers unparalleled job opportunities that empower you to influence the future of housing finance. Work You’ll Do At Fannie Mae, you will collaborate with some of the brightest minds in the finance and technology sectors. Our mission is to ensure access to affordable housing for people across the United States, and your work here will contribute to that goal. With roles ranging from financial analysis to technology development, your career at Fannie Mae will be marked by growth, leadership, and the pursuit of excellence. Innovate and Lead Fannie Mae stands at the intersection of financial services and innovative technology solutions, making it an ideal place for those who are driven to explore new ideas and push boundaries. Our culture thrives on innovation and leadership, encouraging every team member to bring forward ideas that drive efficiency and effectiveness. Professional Growth and Development Career advancement at Fannie Mae is not just a possibility—it is an expectation. We are dedicated to the professional growth of our employees through robust training programs, leadership workshops, and continuous learning opportunities. Whether you are looking to sharpen your analytical skills, enhance your leadership capabilities, or dive deep into the housing market dynamics, Fannie Mae provides the resources to achieve your professional goals. Diversity and Inclusion At Fannie Mae, we believe that diversity fuels innovation. We are committed to fostering an inclusive environment where diverse voices are heard and valued. Through diversity training and a culture that celebrates unique perspectives, we ensure that all team members can contribute to their fullest potential. Join Our Team Explore the array of job opportunities at Fannie Mae, from internships for budding professionals to full-time positions for seasoned experts. We are hiring individuals who are passionate, curious, and eager to make a difference. Our team is looking for candidates who not only have the necessary skills but also embody our values of integrity, impartiality, and respect. Benefits and Perks Working at Fannie Mae comes with a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families. From competitive health benefits and retirement plans to flexible working arrangements and wellness programs, we prioritize the well-being of our team members. Stay Connected Networking and staying connected are key components of building a successful career at Fannie Mae. Engage with us through various professional networking events, online communities, and social platforms to stay updated on new positions, company news, and industry trends. Apply Now Ready to take the next step in your career? Review our open positions, tailor your resume, and prepare for an interview that could set you on a path to a rewarding career at Fannie Mae. We are excited to see how your vision, skills, and enthusiasm can contribute to our team and the broader mission of affordable housing. Explore Fannie Mae Jobs Discover the exciting and impactful career paths available at Fannie Mae. Each position offers the opportunity to challenge yourself, contribute to a significant cause, and work within a culture that values innovation, leadership, and community impact. Join us in shaping the future of housing finance—apply today and be part of a team that is dedicated to making a difference.
Learn more about Fannie Mae
Size
7,400 employees
Industry
Founded
1938
NASDAQ

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