Showroom Manager - Chicago

Perennials & Sutherland

$95K — $105K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of a Bachelor's degree
  • 5 years of proven leadership experience in trade sales or luxury furnishings
  • Strong communication and interpersonal skills
  • Ability to travel for business activities
  • Proficient in CRM systems, preferably Salesforce

Responsibilities

  • Lead showroom operations and sales to create an elevated experience for clients
  • Ensure a consistent on-site presence for client and team support
  • Develop strategic sales plans to exceed revenue goals
  • Manage and inspire a high-performing team in a collaborative environment
  • Oversee visual merchandising to maintain brand standards
  • Build and nurture relationships with key clients and vendors
  • Organize showroom events and presentations to enhance client engagement
  • Monitor showroom performance metrics and manage budget for profitability

Benefits

  • 15 days of paid time off per year
  • 8 sick days per year
  • 10 paid holidays
  • Comprehensive medical, dental, and vision insurance
  • 401k retirement plan with company match
  • Paid parental leave
  • Company-paid life and long-term disability insurance
  • Employee assistance program
Full Job Description
We are looking for someone to fill the position of Showroom Manager at our beautiful Chicago David Sutherland Showroom located in the Chicago Merchandise Mart. The position offers a competitive base salary within a range of $95,000 to $105,000, plus monthly commission. Key Responsibilities: - Lead day-to-day operations and sales for the David Sutherland showroom, delivering an elevated client experience for interior designers, architects, and luxury homeowners. - Maintain a consistent and reliable on-site presence to support the team, service clients, and ensure the showroom runs smoothly day-to-day. - Develop and execute strategic sales plans to exceed revenue goals, grow territory performance, and support new product launches. - Manage, train, and inspire a high-performing team, fostering a collaborative, service-driven environment that reflects brand values. - Oversee visual merchandising and showroom presentation to ensure a compelling, on-brand, and well-maintained space. - Cultivate and maintain strong relationships with key clients, vendor partners, and internal departments including marketing, product development, and logistics. - Organize and host showroom events, private appointments, and product presentations to drive engagement and strengthen client relationships. - Monitor and report on sales metrics, client activity, and showroom performance using various sales platforms and CRM. - Manage the showroom budget, maintain profitability, and ensure operational efficiency across all functions. Skills / Qualifications: - Minimum of a Bachelor's degree - Proven leadership experience in trade sales, luxury furnishings, or related industries with five years of experience. - Excellent communication, interpersonal, business management, and computer skills - The ability to travel to manage outside sales and business activities - Strong ability to drive sales, manage teams, and develop client relationships. - Demonstrated proficiency with CRM systems, preferably Salesforce. Benefit Offerings Include: - Paid Time off of 15 days per year, accrued bi-weekly - Eight Sick Days Per Year (or state-defined plans) - 10 Paid Holidays - Medical, Dental and Vision Insurance, including HDHP with HSA - 401k Retirement Plan with Bi-Weekly Company Match - Paid Parental Leave - Company Paid Life Insurance and Long-term Disability Insurance - Voluntary Benefits of Short-term Disability, Supplemental Life/ADD, Critical Illness, Accident, Norton, Hospital Indemnity - Employee Assistance Program To apply: go to https://www.perennialsfabrics.com/careers/

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