5 years of experience in managing and leading teams
Experience in a retail and customer-oriented environment
Proficient in active selling by understanding customer needs
Knowledge of vendor relationship management
Ability to handle physical demands including lifting and carrying up to 25lbs
Responsibilities
Maximize sales and profitability by managing stock levels and addressing customer feedback
Oversee team selection, onboarding, and development with individual growth plans
Manage resource planning and co-worker relations, delegating tasks effectively
Ensure core area shops are well-stocked and organized to enhance customer satisfaction
Collaborate with matrix partners to optimize sales and achieve departmental goals
Implement and communicate the Home Furnishing Business action plan to meet department objectives
Monitor market competition and share insights with partners and teams
Benefits
Generous paid time off, holiday, and sick time
WiselyPay - get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discounts, meal deals, and referral bonuses
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans for eligible workers
Inclusive and fun work environment
Full Job Description
Job ID: 357002
Date posted: 27/07/2026
What you'll be doing day to day As a Retail Department Manager, optimizing the IKEA shopping experience to secure satisfied customers and increase sales, you will: - Maximize sales and profitability in the core area by prioritizing top-selling products, managing overstock and out-of-stock items, and addressing customer feedback. - Oversee the selection, onboarding, and development of co-workers, ensuring individual development plans are in place for succession. - Manages resource planning, co-worker relations, and performance, while delegating responsibilities. - Maintain the core area shops, ensuring they are well-stocked, organized, and consistently present the IKEA product range to inspire and satisfy customers. - Collaborate with matrix partners, such as other Shopkeepers, Visual Merchandising Manager, Interior Design Manager, and Logistics Partners to optimize sales and achieve department goals aligned with country priorities. - Implement and communicate the department's Home Furnishing Business (HFB) action plan and ensure department goals are met. - Ensure the team has the correct knowledge and product range in the department and the IKEA services (including remote planning) so they can provide an excellent customer shopping experience. - Monitor the competition, taking appropriate actions and communicating insights to matrix partners in the Service Office. - Contributes to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers. - This job profile applies to the following core areas of the business: Living Rooms, Bedrooms, Kitchens & Activities. Apply now! JOB TYPE - Permanent HOURS - 40 hours per week /Benefits Eligible SHIFTS - Fully open work schedule availability including evenings and weekends required; Operations generally range between the window of 7am to 11pm; Work schedules are published one month in advance The pay range for this role is $72,701- $104,326 At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! • Generous paid time off, holiday and sick time • WiselyPay - get earned wages up to two days early • Paid parental leave (up to 16 weeks) • KinderCare tuition discount • Retirement and bonus plans • Co-worker discount, meal deal, and referral bonus • Pet insurance program • Education assistance and learning programs • Safety shoe reimbursement • 24/7 telehealth visits • Dental and vision plans • Medical and Rx plans (must work min. 20 hrs/wk) • A fun and inclusive work environment Qualifications 5 years of experience: - Experience managing, leading and coaching teams. - Experience working in a retail, customer-oriented business. - Experience with active selling, based on an understanding of customer needs. - Experience in vendor relationship management. Requirements: - Physical Demands: Lifting, Pushing/Pulling, Sliding/Transferring and Carrying Occasionally (1-25lbs).
