Serco

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Serco$88K — $105K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Leadership, Organizational Development, Psychology, Human Resources, Education, Business Administration, or related field, or 10+ years in related experience with coaching certification.
  • 5 years' experience in leadership development, professional coaching, or related fields.
  • ICF, Gallup, InsideOut Development Coaching, or equivalent coaching certification required.
  • Ability to obtain and maintain an active DoW Secret security clearance, U.S. citizenship required.
  • Occasional travel to shipyard locations (up to 10%) required.

Responsibilities

  • Provide tailored coaching to shipyard supervisors and managers in leadership development and strategic decision-making.
  • Conduct and facilitate leadership and professional development training programs.
  • Track training requirements and coaching completion status within designated areas.
  • Support leaders in setting actionable development goals for measurable results.
  • Design and continuously improve leadership development programs and training curricula.
  • Guide leaders in managing workplace challenges and fostering team development.
  • Support organizational change initiatives by aligning teams with strategic objectives.

Benefits

  • Opportunity to support critical missions for the U.S. military and federal government.
  • Collaborate with experienced professionals focused on operational excellence.
  • Alignment with meaningful work that impacts national defense.
Full Job Description
Position Description & Qualifications

Participates in and conducts leadership development coaching and training programs designed to enhance organizational effectiveness and workforce performance. Works together with leadership to track training requirements and application within their designated area of responsibility and contributes to the design of new development initiatives, as well as enhancements to existing programs. Familiar with standard concepts, practices, and procedures related to leadership development, coaching, adult learning, and organizational performance improvement.

Rely on experience and judgment to plan and accomplish goals, perform a variety of professional development and coaching tasks, and provide guidance to leaders at multiple organizational levels. May lead and direct the work of others in support of leadership development initiatives. A wide degree of creativity, latitude, and independent decision-making is expected.

Serco-NA is seeking an experiencedProfessional Development Coach in Bremerton, WA, to support leadership development and organizational effectiveness within Navy-owned shipyards.

As a Professional Development Coach, you will provide personalized coaching, leadership development, and training support to shipyard supervisors, managers, and leadership teams, fostering professional growth and improving operational excellence across critical naval maintenance and repair operations.

This opportunity is contingent upon your ability to obtain and maintain an active DoW Secret security clearance.

In this role, you will:
  • Provide tailored coaching to shipyard supervisors and managers, focusing on leadership development, strategic decision-making, communication, and interpersonal effectiveness.
  • Conduct and facilitate leadership, management, and professional development training programs.
  • Track and monitor training and coaching requirements, completion status, and development plans within assigned areas of responsibility.
  • Support leaders in identifying areas for improvement, establishing actionable development goals, and achieving measurable results.
  • Assist in the design, implementation, and continuous improvement of leadership development programs and training curricula.
  • Guide leaders in managing workplace challenges, conflict resolution, and team development to foster a collaborative and productive work environment.
  • Support organizational change initiatives by helping leaders align teams with strategic objectives and maintain operational continuity.
  • Deliver training modules on leadership best practices, communication, time management, and workforce development tailored to the shipyard environment.
  • Evaluate coaching and training effectiveness through assessments, feedback, and performance metrics, providing recommendations for continuous improvement.
  • Lead and support special projects related to leadership development, workforce training, and organizational effectiveness.
  • This is a hybrid position requiring some telework anda minimum of 3 days per weekin an industrial work environment.


To be successful in this role, you will:
  • The ability to obtain and maintain an active DoW Secret security clearance.
    • A U.S. citizenship is required.
  • A Bachelor's degree in Leadership, Organizational Development, Psychology, Human Resources, Education, Business Administration, or a related field; ora minimum of 10 years of experience in a related field with a coaching certification.
  • 5 yearsof experience in leadership development, professional coaching, organizational development, workforce training, or a related field.
  • Coaching certifications (ICF, Gallup, InsideOut Development Coaching, or equivalent) required.
  • The ability to travel occasionally to supported shipyard locations as required (up to 10%).
  • Knowledge, Skills, and Abilities
    • Exceptional communication, facilitation, presentation, and interpersonal skills.
    • Strong knowledge of leadership principles, coaching methodologies, adult learning concepts, and team dynamics.
    • Experience designing, delivering, and evaluating professional development and training programs.
    • Ability to influence and build credibility with employees and leaders at all organizational levels.
    • Proficiency in conflict resolution, change management, and organizational effectiveness strategies.
    • Ability to exercise independent judgment and manage multiple priorities in an industrial environment.
    • Strong analytical, organizational, and problem-solving skills.


Candidate must be able to wear a hard hat and steel-toed shoes, lift up to 40 pounds, and safely climb and descend ladders.

Additional Desired Experience and Skills
  • Knowledge of U.S. Navy shipyard operations, policies, procedures, and workforce development practices.
  • Experience supporting leaders in complex, high-stakes industrial, manufacturing, military, or government environments.
  • Proven track record of delivering impactful leadership development, training, and coaching programs.
  • Experience working with large organizations undergoing transformation or culture-change initiatives.
  • Familiarity with training management systems and workforce development metrics.
  • Strong knowledge ofMicrosoft Office, including Word, Excel, Outlook, PowerPoint, SharePoint, and Teams.


Serco supports critical missions for the U.S. military and federal government. We offer the opportunity to contribute to meaningful work that directly impacts national defense while collaborating with experienced professionals committed to operational excellence and mission success. If you are ready to take the next step of your career path, apply today!

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: [redacted] or call the HR Service Desk at [redacted], option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [redacted].

About Serco

Serco Group plc is a British company providing public services. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. The company has four divisions: Health, Justice and Immigration, Transport, and Defence, and operates across the UK and Europe, North America, Asia Pacific and the Middle East. Serco primarily provides public services to governments, including the operation of prisons and hospitals, defence and aerospace services, and transport services. The company also provides IT and consultancy services to the public sector. Serco has been involved in a number of controversies, including allegations of overcharging the UK government and mismanagement of contracts.
Learn more about Serco
Size
50,000 employees
Industry
Founded
1988

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