Location: Chicago,Illinois
Expected Start Date: Jun 11, 2026
Salary: $90,000 - $100,000
SFU/SBU Installation ManagerLocations: On-site (Kenosha/Farmington/Rockdale)We're seeking an experienced
SFU/SBU Installation Manager to oversee fiber optic installations for Single Family Unit (SFU) and Small Business Unit (SBU) customers. This individual will manage third-party installation partners to ensure projects are completed safely, on schedule, within budget, and with a strong focus on customer satisfaction.
Responsibilities - Lead end-to-end SFU/SBU fiber installations through subcontractors and external vendors
- Coordinate schedules, resources, and daily field activities across multiple job sites
- Review site surveys, permits, work orders, and installation plans prior to deployment
- Serve as the primary point of contact for customers, vendors, and internal stakeholders
- Resolve field issues, schedule changes, and installation challenges while maintaining quality standards
- Conduct quality inspections and ensure compliance with safety regulations, company standards, and project requirements
- Track project progress, productivity, labor, materials, and costs
- Maintain accurate reporting and project documentation
- Drive continuous improvement initiatives to enhance efficiency and reduce rework.
Qualifications - Bachelor's degree in Telecommunications, Engineering, Construction Management, Business, or a related field preferred; equivalent experience considered.
- 5+ years of experience managing fiber optic installation, telecommunications, or construction projects.
- Experience overseeing subcontractors and third-party vendors in active field environments.
- Background supporting SFU and/or SBU customer installations.
- Strong knowledge of fiber optic networks, including OSP and ISP environments.
- Familiarity with permitting and right-of-way requirements.
- Proficiency with Microsoft Office and project tracking tools; experience with GIS and CAD is a plus.
- Valid driver's license and ability to travel as needed.
What We're Looking For - Strong organizational and problem-solving skills.
- Ability to manage multiple projects simultaneously.
- Customer-focused communicator who thrives in fast-paced environments.
- Self-starter who can work independently while collaborating effectively with cross-functional teams.