SFU Installation Manager (Kenosha/Farmington/Rockdale)

Swoon Technology Resources LLC

$90K — $100K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Telecommunications, Engineering, Construction Management, Business, or a related field preferred; equivalent experience accepted.
  • 5+ years of experience managing fiber optic installation, telecommunications, or construction projects.
  • Experience managing subcontractors and third-party vendors in field contexts.
  • Background in SFU and/or SBU customer support installations.
  • Strong knowledge of OSP and ISP fiber optic networks.
  • Familiarity with permitting and right-of-way regulations.
  • Proficient in Microsoft Office and project tracking software; GIS and CAD experience is a bonus.
  • Valid driver's license with willingness to travel as needed.

Responsibilities

  • Lead end-to-end fiber installations through subcontractors and vendors.
  • Coordinate scheduling, resources, and daily activities across job sites.
  • Review all necessary documentation and installation plans prior to deployment.
  • Act as the primary contact for customers, vendors, and internal teams.
  • Resolve field issues, scheduling changes, and other installation challenges while maintaining quality.
  • Conduct quality inspections to ensure compliance with safety and project standards.
  • Track project progress, productivity metrics, and overall costs.

Benefits

  • Career development opportunities through continuous improvement initiatives.
  • Potential for professional growth within a reputable telecommunications company.
  • Work in a dynamic environment with a focus on customer satisfaction.
  • Collaborate with cross-functional teams and external partners.
Full Job Description
Location: Chicago,Illinois
Expected Start Date: Jun 11, 2026
Salary: $90,000 - $100,000

SFU/SBU Installation Manager

Locations: On-site (Kenosha/Farmington/Rockdale)

We're seeking an experienced SFU/SBU Installation Manager to oversee fiber optic installations for Single Family Unit (SFU) and Small Business Unit (SBU) customers. This individual will manage third-party installation partners to ensure projects are completed safely, on schedule, within budget, and with a strong focus on customer satisfaction.

Responsibilities
  • Lead end-to-end SFU/SBU fiber installations through subcontractors and external vendors
  • Coordinate schedules, resources, and daily field activities across multiple job sites
  • Review site surveys, permits, work orders, and installation plans prior to deployment
  • Serve as the primary point of contact for customers, vendors, and internal stakeholders
  • Resolve field issues, schedule changes, and installation challenges while maintaining quality standards
  • Conduct quality inspections and ensure compliance with safety regulations, company standards, and project requirements
  • Track project progress, productivity, labor, materials, and costs
  • Maintain accurate reporting and project documentation
  • Drive continuous improvement initiatives to enhance efficiency and reduce rework.


Qualifications
  • Bachelor's degree in Telecommunications, Engineering, Construction Management, Business, or a related field preferred; equivalent experience considered.
  • 5+ years of experience managing fiber optic installation, telecommunications, or construction projects.
  • Experience overseeing subcontractors and third-party vendors in active field environments.
  • Background supporting SFU and/or SBU customer installations.
  • Strong knowledge of fiber optic networks, including OSP and ISP environments.
  • Familiarity with permitting and right-of-way requirements.
  • Proficiency with Microsoft Office and project tracking tools; experience with GIS and CAD is a plus.
  • Valid driver's license and ability to travel as needed.


What We're Looking For
  • Strong organizational and problem-solving skills.
  • Ability to manage multiple projects simultaneously.
  • Customer-focused communicator who thrives in fast-paced environments.
  • Self-starter who can work independently while collaborating effectively with cross-functional teams.

Similar Jobs

More Jobs at Swoon Technology Resources LLC

More Telecommunications & Hardware Jobs

Find similar SFU Installation Manager (Kenosha/Farmington/Rockdale) jobs: