Fannie Mae

SF Market Engagement Sales Engineer Advisor

Fannie Mae$141K — $184K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • At least 6 years of related experience in sales engineering or a similar field.
  • Knowledge of primary and secondary mortgage markets and loan lifecycle processes.
  • Strong analytical, problem-solving, and business process redesign skills.
  • Excellent verbal and written communication abilities, capable of presenting to C-level executives.
  • Proven ability to develop and maintain strong relationships within and outside the organization.
  • Ability to create success metrics related to customer engagement and adoption.
  • Good understanding of Fannie Mae technologies and products.

Responsibilities

  • Serve as the primary liaison between SFME and other departments for technology-related inquiries.
  • Provide subject matter expertise and share best practices with the team.
  • Assess and address conflicting customer business needs across various projects.
  • Advise the team on strategies to promote and sell Fannie Mae products and services.
  • Develop technical training sessions on complex topics for clients based on extensive knowledge.
  • Relay critical customer feedback about digital products to product teams for enhancement considerations.

Benefits

  • Comprehensive health, life, and voluntary lifestyle benefits to support employee well-being.
  • Participation in Fannie Mae's incentive program that rewards performance.
  • A hybrid work environment allowing for flexibility in remote and onsite work.
  • Strong emphasis on mental, emotional, and financial wellness programs.
Full Job Description
Job Description

As a valued contributor to our team, you will advise team members on processes and procedures for assessing the potential application of enterprise technology products or services and offer solutions that meet customer needs. Additionally, you will be responsible for planning, managing, or coordinating operational activities for the team with the help of executives and staff managers.

As a Sales Engineer Advisor for the Market Engagement Technology Team, you will work with considerable latitude and autonomy in driving forward Fannie Mae's strategy and execution. In this role, you will serve as a key liaison between Single-Family Market Engagement (SFME) and other departments across Single-Family and Operations with the primary goals of expanding lender relationships and increasing adoption of Fannie Mae tools and programs.

You will provide value-added expertise to SFME's internal partners by identifying opportunities, supporting customer engagement strategies, and promoting enhancements to Fannie Mae offerings. This position operates as a strategy role within the team, with close alignment and engagement with SFME leadership.

THE IMPACT YOU WILL MAKE
The Single Family Market Engagement Sales Engineer Advisor role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
  • Acts as the Technology Team liaison across all SFME Verticals, attending key meetings, sharing insights, and serving as the main point of contact for internal customer-related requests.
  • Provide subject matter expertise, best practices, and recommendations to the team.
  • Determine the customer business needs and processes across multiple projects, programs, or products, while identifying and resolving conflicting or complementary needs across customer groups.
  • Advise team on promoting and selling Fannie Mae's products and services to make sure people across the country have access to affordable financing opportunities.
  • Apply extensive knowledge of industry principles, company products, and client needs to develop technical training on complex topics for clients.
  • Communicate critical customer feedback about digital products and programs to product teams for future developments.


THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences:
  • At least 6 years of related experience
  • Knowledge of the primary and/or secondary mortgage markets and loan lifecycle.
  • Possess strong analytical, problem solving and business process redesign skills.
  • Demonstrated strong verbal and written communications skills.
  • Ability to present to all levels (including C-level executives).
  • Proven ability to develop strong relationships both within and outside the organization.
  • Ability to create and communicate metrics related to customer engagement success.
  • Must have a good understanding of Fannie Mae technologies and products (e.g. Day One Certainty, Desktop Underwriter, etc.)
  • Ability to articulate customer feedback to Fannie Mae product teams in an effort to improve Fannie Mae's product offerings.
  • Shows curiosity and adaptability in learning and responsibly applying new technologies, including artificial intelligence, to reimagine how we work.


Desired Experiences:
  • Bachelor's Degree or equivalent
  • Experience working with enterprise-level clients in the mortgage or fintech space.
  • Knowledge of Fannie Mae products, tools, and solutions (e.g., Desktop Underwriter®, Collateral Underwriter®, or Servicing Marketplace).


#LI-Hybrid

Qualifications

Education:
Bachelor's Level Degree (Required)

For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.

The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here.

Requisition compensation:
141000
to
184000

About Fannie Mae

As the leading source of residential mortgage credit in the U.S. secondary market, Fannie Mae is supporting today's economic recovery and helping to build a sustainable housing finance system. They exist to provide reliable, large-scale access to affordable mortgage credit in all communities across the country at all times so people can buy, refinance, or rent homes. Fannie Mae is working to establish and implement industry standards‚ develop better tools to price and manage credit risk‚ build new infrastructure to ensure a liquid and efficient market and facilitate the collection and reporting of data for accurate financial reporting and improved risk management. Fannie Mae is committed to being their customers’ most valued business partner and delivering the products, services and tools their customers need to serve the entire market confidently, efficiently and profitably. Ultimately‚ Fannie Mae measures their progress not only by paying taxpayers and improving the housing finance system‚ but also by the difference they make in people’s lives.

Fannie Mae Careers

Join the vibrant team at Fannie Mae, where we are committed to solving the challenges of today's housing market while fostering inclusive growth and innovation. As a cornerstone of the American mortgage system, Fannie Mae offers unparalleled job opportunities that empower you to influence the future of housing finance. Work You’ll Do At Fannie Mae, you will collaborate with some of the brightest minds in the finance and technology sectors. Our mission is to ensure access to affordable housing for people across the United States, and your work here will contribute to that goal. With roles ranging from financial analysis to technology development, your career at Fannie Mae will be marked by growth, leadership, and the pursuit of excellence. Innovate and Lead Fannie Mae stands at the intersection of financial services and innovative technology solutions, making it an ideal place for those who are driven to explore new ideas and push boundaries. Our culture thrives on innovation and leadership, encouraging every team member to bring forward ideas that drive efficiency and effectiveness. Professional Growth and Development Career advancement at Fannie Mae is not just a possibility—it is an expectation. We are dedicated to the professional growth of our employees through robust training programs, leadership workshops, and continuous learning opportunities. Whether you are looking to sharpen your analytical skills, enhance your leadership capabilities, or dive deep into the housing market dynamics, Fannie Mae provides the resources to achieve your professional goals. Diversity and Inclusion At Fannie Mae, we believe that diversity fuels innovation. We are committed to fostering an inclusive environment where diverse voices are heard and valued. Through diversity training and a culture that celebrates unique perspectives, we ensure that all team members can contribute to their fullest potential. Join Our Team Explore the array of job opportunities at Fannie Mae, from internships for budding professionals to full-time positions for seasoned experts. We are hiring individuals who are passionate, curious, and eager to make a difference. Our team is looking for candidates who not only have the necessary skills but also embody our values of integrity, impartiality, and respect. Benefits and Perks Working at Fannie Mae comes with a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families. From competitive health benefits and retirement plans to flexible working arrangements and wellness programs, we prioritize the well-being of our team members. Stay Connected Networking and staying connected are key components of building a successful career at Fannie Mae. Engage with us through various professional networking events, online communities, and social platforms to stay updated on new positions, company news, and industry trends. Apply Now Ready to take the next step in your career? Review our open positions, tailor your resume, and prepare for an interview that could set you on a path to a rewarding career at Fannie Mae. We are excited to see how your vision, skills, and enthusiasm can contribute to our team and the broader mission of affordable housing. Explore Fannie Mae Jobs Discover the exciting and impactful career paths available at Fannie Mae. Each position offers the opportunity to challenge yourself, contribute to a significant cause, and work within a culture that values innovation, leadership, and community impact. Join us in shaping the future of housing finance—apply today and be part of a team that is dedicated to making a difference.
Learn more about Fannie Mae
Size
7,400 employees
Industry
Founded
1938
NASDAQ

Similar Jobs

More Jobs at Fannie Mae

More Finance & Insurance Jobs

Find similar SF Market Engagement Sales Engineer Advisor jobs: