Accenture

ServiceNow Technical Architect

Accenture$94K — $266K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years experience in ServiceNow development and technical architecture.
  • 8+ years driving IT transformation and strategy, ideally in consulting environments.
  • 4+ years leading and mentoring ServiceNow development teams.
  • 4+ years implementing standards like code and architectural reviews.
  • 6+ years advanced scripting (JavaScript, SQL).
  • 6+ years experience with Agile methodologies like SCRUM and Kanban.
  • At least three ServiceNow certifications including System Admin and Application Developer.

Responsibilities

  • Drive continuous improvement of implementation methodology and service offerings.
  • Manage and lead teams of ServiceNow Developers, providing mentorship.
  • Identify opportunities to add value and collaborate with internal account teams.
  • Provide leadership oversight on critical ServiceNow programs for Fortune 500 clients.
  • Consult with C-suite executives to create tailored solutions for their business needs.
  • Develop new solutions for clients, being hands-on as necessary.
  • Stay informed about new ServiceNow applications and industry trends.

Benefits

  • Medical, dental, and vision coverage.
  • Life and long-term disability insurance.
  • 401(k) retirement plan with company match.
  • Paid holidays and paid time off.
  • Access to robust training and certification opportunities.
Full Job Description

You Are

As a Technical Architect with the ServiceNow Business Group you are an experienced innovator of new applications in ServiceNow.  You can architect system solutions with ServiceNow and describe the solution with ease.

  • You’re willing to roll up your sleeves to develop new solutions for our clients

  • Experienced advisor to the C-Suite, crafting the best solutions to meet their business needs.

  • Provide leadership oversight on critical ServiceNow programs at Fortune 500 clients.

  • You are a continuous learner, taking advantage of new learning opportunities. You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.

  • Able to identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress

The Work

  • Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.

  • Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity.

  • You are someone that is process oriented and prefers order over chaos.

  • You are comfortability asking for help from peers and Subject Matter Experts when needed.

  • Strong background working with Enterprise Software companies and/or Consulting companies

  • Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems

  • As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.

Travel may be required for this role.  The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here’s What You Need:

  • Minimum 8 years knowledge and experience working with ServiceNow in Development & Technical Architecture capacity.

  • Minimum of 8 years’ experience directly driving IT transformation & strategy planning. Preferably in a high-tech consulting environment.

  • Minimum of 4 years’ leading teams of ServiceNow Developers as a technical manager and mentor.

  • Minimum of 4 years' experience implementing & enforcing standards, such as: code reviews & architectural reviews.

  • Minimum of 6 years' experience with advanced scripting skills – JavaScript, SQL

  • Minimum of 6 years' experience with Agile methodologies like SCRUM, Kanban & Wagile.

  • At least three ServiceNow certifications- System Admin, Application Developer and ITSM preferred.

  • Bachelor's degree or equivalent (minimum 12 years) work experience. If associate degree, must have minimum 6 years' work experience

Bonus Points If:

  • You have database experience

  • Cloud migration experience

  • ITIL Certified

  • Experience integration ServiceNow with AWS or Azure

  • Experience building prototypes

  • Strong interpersonal skills, customer centric attitude

  • Proven team player and team builder

  • Strong organizational and analytical skills

  • Familiarity with SaaS deployments and its supporting architecture

  • A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management

Professional Skill Requirements

  • Excellent communication skills (both written and verbal) with strong presentation and facilitation skills

  • Proven ability to build, manage and foster a team-oriented environment

  • Proven ability to work creatively and analytically in a problem-solving environment

  • Desire to work in an information systems environment.

  • Excellent communication (written and oral) and interpersonal skills.

  • Excellent leadership and management skills.


Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 06/17/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

Role LocationAnnual Salary Range

California$94,400 to $266,300

Cleveland$87,400 to $213,000

Colorado$94,400 to $230,000

District of Columbia$100,500 to $245,000

Illinois$87,400 to $230,000

Maine$80,400 to $196,000

Maryland$94,400 to $230,000

Massachusetts$94,400 to $245,000

Minnesota$94,400 to $230,000

New York$87,400 to $266,300

New Jersey$100,500 to $266,300

Virginia$87,400 to $245,000

Washington$100,500 to $245,000

About Accenture

Accenture plc is a multinational professional services company that provides services in strategy, consulting, digital, technology, and operations. The company has more than 537,000 employees serving clients in more than 120 countries. Accenture operates across five business segments: Communications, Media & Technology; Financial Services; Health & Public Service; Products; and Resources. The company is headquartered in Dublin, Ireland, and has offices worldwide.
Learn more about Accenture
Size
624,000 employees
Market Cap
$173.8 billion
Industry
Net Income
$5.2 billion
Founded
1989
5 Year Trend
+11.2%
Revenue
$44.7 billion
NASDAQ

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