Tata Consultancy Services

ServiceNow Solution Architect

Tata Consultancy Services$224K — $303K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in ServiceNow architecture or consulting roles
  • Strong knowledge of ServiceNow implementations and transformations
  • Proficient in ServiceNow platform security and monitoring
  • Expertise in ITIL process definitions and architecture configurations
  • Experience with custom application design and ServiceNow integrations
  • Certification as ServiceNow Systems Administrator and Implementation Specialist in relevant areas
  • Familiarity with Java scripting and hands-on design experience with ServiceNow

Responsibilities

  • Drive solutioning and engage clients effectively across the US market
  • Partner with sales and delivery teams to develop innovative solutions
  • Articulate TCS's value to executive stakeholders
  • Lead end-to-end implementation in ITSM, ITOM, HRSD, and more
  • Review project requirements for clarity and accuracy to aid in estimation
  • Mentor team members and provide technical guidance
  • Create and enforce coding standards while reviewing development team work

Benefits

  • Opportunity to work with cutting-edge ServiceNow technologies
  • Engagement with high-level executives and complex client needs
  • Potential for career growth through mentoring and leadership opportunities
  • Collaborative work environment focusing on innovative solution development
  • Access to professional development resources and certifications
Full Job Description
TCS is seeking an experienced ServiceNow Architect to drive solutioning, client engagement, and pursuit leadership across the US market. The role will partner with sales, and delivery teams to craft innovative, value-driven solutions and articulate TCS's value proposition to executive stakeholders and shape winning opportunities. Experience as a Senior Architect / consultant • Candidates should have strong knowledge of ServiceNow implementation and transformations. • Strong knowledge on ServiceNow platform assessment and provide best practice recommendations. • Candidate should have Knowledge on ServiceNow platform security, authorization, and continuous monitoring • Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations. • Experience in ServiceNow custom application design and development • Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances. • Experienced in leading end to end Implementation and transformation programs in ITSM, ITOM, HRSD, HAM, SAM and CMDB. • Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations. • Candidates should have strong knowledge of ITSM, ITOM, HRSD design and implementation and transformation for large customers. • Mentor and share technical knowledge/guidance to team. • Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements. • Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated. • Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards. • Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM, ITOM, HRSD, and ITIL V3 foundation. • Nice to have ServiceNow Certified Technical Architect (CTA). • Experience in IT Asset Management Lifecycle and ServiceNow HAM & SAM Pro features and functions. • Good Communication and presentation skills, Client handling. • Java Scripting knowledge and hands on experience on it. • Hands-on design, development and deployment experience with the ServiceNow platform. • Greenfield, Replatform, Consolidation and Migration Experience • Provide technical direction for the development, design, and systems integration for client engagement from the definition phase through implementation. • Review work of development team and provide best practice • Create and execute development plans as appropriate to meet changing needs and requirements. • Communicate and enforce coding standards • Develop and utilize deep platform knowledge and expertise in: • Workflow Configuration • Deep understanding of Application UI Configuration and Custom apps. • Coaching and mentoring others and responsible for their career development, education and certification commensurate with the requirements of the practice strategy Salary Range: $224,400-$303,600 a year #LI-KR2

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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