Tata Consultancy Services

ServiceNow Solution Architect, Enterprise Solutions

Tata Consultancy Services$140K — $250K *
Enterprise Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 13+ years of experience in solution design and architecture using the ServiceNow platform.
  • Experience across various industries including Technology, Hi-Tech, Professional Services, and Manufacturing.
  • Strong problem-solving abilities and effective communication skills.
  • Proven leadership skills with experience managing diverse teams and stakeholders.
  • ServiceNow Certified Technical Architect (CTA) preferred, with additional certifications considered advantageous.
  • Capability to engage CXO-level clients effectively.

Responsibilities

  • Lead proactive value creation initiatives for various stakeholders.
  • Design and architect comprehensive end-to-end solutions on the ServiceNow platform.
  • Consult with clients to identify and address their business challenges.
  • Drive multiple transformation programs within specified industries.
  • Facilitate collaboration with geographically dispersed teams across time zones.
  • Inspire and guide a diverse team towards achieving project goals.

Benefits

  • Opportunity to work in a leadership position influencing stakeholders and creating value.
  • Engagement with innovative projects in a high-impact industry.
  • Flexibility in managing work across multiple time zones.
  • Potential for professional growth and development within a recognized firm.
  • Collaboration with CXOs and high-level industry professionals.
Full Job Description
This is a leadership role with TCS ESU (TSS) and involves highly satisfying work in the field of proactive value creation and problem solving for stakeholders involved.
• Experience across industry verticals, especially Technology/Hi Tech, Software, Professional Services, MFG & with the flexibility & initiative to take up other industry domains,
• 13+ years of experience in Design and architect end-to-end solutions leveraging ServiceNow platform capabilities.
• Industry Specific Consulting and Advisory working with Customers identifying and solving business problems,
• Multiple transformation program experience in one or more of the following industries: Technology/Hi Tech, Software, Professional Services, MFG with in-depth understanding of Industry domain and Trends,
• Excellent articulation skills and ability to pitch to CXOs on Innovation and Thought Leadership,
• Experience in working with team based in multiple time zones,
• ServiceNow Certified Technical Architect (CTA) is preferred.
• Proven expertise in designing and implementing complex ServiceNow solutions including custom applications and Integrations.
• Strong understanding of JavaScript, HTML, CSS, and ServiceNow scripting language.
• Strong Problem-solving and communication skills.
• Ability to manage diverse team and project stake holders (Customer & TCS management, ServiceNow).
• Experience in working with team based in multiple time zones.
• Leadership abilities to inspire and guide team.
• Innovation Mindset

Qualifications:
• Industry led Advisory & Transformation Experience,
• Certified Technical Architect (CTA) - ServiceNow
• 7+ years of ServiceNow ecosystem experience,
• At least 1 industry domain experience (Technology/Hi Tech, Software, Professional Services, Mfg),
• Ability to manage CXOs and customer stakeholders

NICE TO HAVE
• Certified Application Developer (CAD)
• Certification Implementation Specialist (CIS) in one or more areas

Salary Range: $140,500 - $250,000 a year

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About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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