ServiceNow

ServiceNow SAM Architect

ServiceNow$100K — $130K *
Tampa, FL 33647In-Person
Information Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 11 to 15 years of experience in ServiceNow IT Asset Management (ITAM)
  • Specialization in Software Asset Management (SAM)
  • Proven expertise in ServiceNow architecture
  • Strong analytical skills for translating complex requirements
  • Experience in performance monitoring and compliance adherence

Responsibilities

  • Lead the design and deployment of ServiceNow ITAM and SAM solutions
  • Manage the complete software asset lifecycle within ServiceNow
  • Collaborate with stakeholders to define and enforce SAM policies
  • Conduct audits to ensure compliance with software licensing
  • Resolve complex implementation issues related to ITAMSAM
  • Provide mentorship on ITAM best practices and architecture standards
  • Develop training materials for ITAM processes and tools

Benefits

  • Remote work flexibility in Tampa, FL
  • Opportunities for innovation and continuous improvement
  • Exposure to the latest ServiceNow features and industry trends
  • Cross-functional collaboration on IT infrastructure integration
  • Mentorship opportunities for professional development
Full Job Description
Role description

Job Title: ServiceNow SAM Architect

Location: Tampa, FL (Remote)

Job Description:

Seeking an Associate Principal with 11 to 15 years of experience in ServiceNow IT Asset Management specializing in ITAMSAM and expertise in ServiceNow architecture to lead and innovate ITAM solutions

Lead the strategic design development and implementation of ServiceNow IT Asset Management ITAM solutions with a focus on Software Asset Management SAM

Utilize deep expertise in ServiceNow architecture to optimize ITAM workflows ensuring seamless integration and high data accuracy

Analyze complex organizational requirements and translate them into scalable technical specifications for ITAMSAM modules

Oversee performance monitoring and compliance adherence of ITAMSAM applications within the ServiceNow platform Incorporate ServiceNow ITAM Hardware Asset Management HAM capabilities to enhance overall asset tracking and management

Drive innovation and continuous improvement initiatives to streamline ITAM processes reporting and regulatory compliance

Stay informed of the latest ServiceNow ITAMSAM features industry trends and compliance standards to maintain cuttingedge solutions

Roles and Responsibilities

Lead endtoend design configuration and deployment of ServiceNow ITAMSAM modules aligned with organizational objectives

Manage the complete software asset lifecycle including discovery entitlement management compliance and optimization within ServiceNow

Collaborate with IT and business stakeholders to define implement and enforce ITAMSAM policies and procedures

Conduct regular audits and assessments to ensure data integrity and compliance with software licensing agreements

Troubleshoot and resolve complex issues related to ITAMSAM implementations and integrations

Provide technical leadership mentorship and guidance to senior and junior team members on ServiceNow ITAM best practices and architectural standards

Develop and maintain comprehensive training materials and documentation supporting ITAM processes and tools

Participate in crossfunctional teams to integrate ITAMSAM solutions with broader IT infrastructure and business processes

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

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Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at ServiceNow.

ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ

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