ServiceNow Platform - Legal/Contract Operations

Danta Technologies

$125K — $150K *
Legal & Accounting
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in a customer-facing role, such as Solution Architect or Customer Success Manager
  • 5+ years managing executive stakeholders
  • 2+ years of hands-on experience with ServiceNow platform
  • Familiarity with ServiceNow's Playbooks and Process Automation tools preferred
  • Experience with Legal or Contract Management preferred

Responsibilities

  • Advise and mentor customers on ServiceNow technology and best practices
  • Manage executive relationships and stakeholder expectations effectively
  • Implement and optimize ServiceNow Legal & Contract Operations products
  • Drive customer success through proactive engagement and support
  • Analyze and enhance legal and contract management processes

Benefits

  • Competitive pay
  • Healthcare insurance options (Dental, Medical, Vision)
  • Major holidays off
  • Paid sick leave as per state law
Full Job Description

Note:
This position is based in Santa Clara, California, and requires 5 days per week working from the office.
This position is based in Santa Clara, California, and the client is allowing candidates to work remotely within the USA
Only candidates who are currently located within the United States will be considered.
Applications from candidates residing outside the USA will not be accepted.

Mandatory Skills:
  • ServiceNow Platform & Legal/Contract Operations, Solution Architecture / Technical Consulting, Customer Success Management.
  • Executive Stakeholder Management, Legal & Contract Management Processes

Job Description:
  • 8+ years in a customer-facing role as a Solution Architect, Technical/Process Consultant, Customer Success Manager, or an additional related role.
  • 5+ years of experience managing executive business stakeholders in a customer organization, preferred.
  • 2+ years of experience with the ServiceNow platform in a technical capacity: developer, solution architect, technical consultant, or additional relevant role
  • Knowledge of ServiceNow platform topics such as Playbooks, Process Automation Designer, and Integration Hub is preferred
  • Knowledge of ServiceNow's integration tools and capabilities is preferred
  • 2+ years of experience working with Legal or Contract Management processes or technology preferred
  • Experience implementing ServiceNow Legal & Contract Operations products is strongly preferred.
  • Fanatical about customer success and tenacious about advising, coaching and mentoring customers on our technology as well as the disciplines of procurement and supply chain
  • Other skills which will help you succeed in this role: data-driven, experience with
  • value consulting/realization, verbal and written communication talent, content (webinar) development


Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.

The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.

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