Deep expertise in ServiceNow architecture, including ITSM, HRSD, ITOM, and ITAM modules.
ServiceNow Certified System Administrator and at least one additional certification (e.g., Master Architect or Technical Architect).
Bachelor’s degree in a related field is required.
Ten years of relevant experience in a similar role.
ITIL Certified with strong communication and organizational skills.
DoD 8570 Level II/III certification preferred.
Active Security Clearance is required.
Responsibilities
Define and communicate the architectural roadmap for ServiceNow.
Assess technical issues and present architectural decisions with recommended solutions.
Evaluate emerging ServiceNow capabilities and industry trends.
Identify overlapping projects or products for the same capabilities.
Establish and enforce architectural guidelines and best practices.
Collaborate with developers and architects on technical design and integration.
Ensure all product requirements are incorporated into technical designs.
Benefits
Remote work flexibility.
Opportunity to influence architectural direction at an enterprise level.
Engagement with cutting-edge technology and industry trends.
Collaboration with a diverse team of professionals.
Potential for professional growth and advancement in ServiceNow expertise.
Full Job Description
ServiceNow Architect
Remote
Responsibilities:
Define and communicate the architectural roadmap for ServiceNow, ensuring alignment with business and IT strategy.
Assesses technical issues and raises architectural decisions, evaluation of solutioning options, and recommended solution.
Evaluate emerging ServiceNow capabilities and industry trends to inform platform evolution.
Assists with the identification of overlapping projects or products for the same capabilities
Establish and enforce architectural guidelines, best practices, and governance frameworks across the platform.
Collaborate with developers, administrators, and solution architects in technical design, development, and integration
Ensures all parts of the capability/product requirements are correctly incorporated into the technical design of services.
Domain Expertise:
Deep expertise of ServiceNow architecture, modules (ITSM, HRSD, ITOM, ITAM, etc), scripting, integrations, and platform capabilities
ServiceNow Certified System Administrator and at least 1 additional ServiceNow Certification including but not limited to: ServiceNow Certified Master Architect or ServiceNow Certified Technical Architect
Knowledge of regulatory framework, security standards, and risk mitigation strategies
Requirements:
Bachelor's degree in a related field
Ten (10) years of prior experience in a similar role
