ServiceNow Developer with AI

Purple Drive Technologies

• $90K — $120K *
Dallas, TX 75217In-Person
Information Technology
Less than 5 years of experience
4 days ago
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5-7 years of experience as a ServiceNow Developer
  • Proficient in documentation and troubleshooting techniques
  • Experience in building and configuring ServiceNow agents
  • Familiarity with AI integration in service delivery
  • Flexible in collaborating across global regions (EMEA, APAC, AMS)
  • Strong problem-solving capabilities

Responsibilities

  • Develop and enhance AI Agent products in ServiceNow
  • Perform technical design and configuration for ServiceNow agents
  • Conduct peer reviews and smoke testing on developed features
  • Troubleshoot technical issues effectively
  • Refine agent logic and behaviors to improve functionality
  • Collaborate with cross-regional teams in a fast-paced environment

Benefits

  • Opportunity to work on cutting-edge AI technologies
  • Collaborative and dynamic work environment
  • Engagement with global teams from diverse regions
  • Focus on professional development and knowledge enhancement
  • Involvement in innovative pilot projects
Full Job Description
Overview:

Must Have Technical/Functional Skills:

ServiceNow Developer, Test support, Strong documentation and problem-solving skills

Exposure in building ServiceNow agents, ServiceNow platform configuration, or technical design concepts

AI enabled delivery, configuration, testing, and quality practices

Comfortable performing peer reviews, smoke testing, and troubleshooting technical issues

Ability to collaborate across EMEA, APAC, and AMS teams in a fast paced, pilot driven environment

Strong documentation and problem solving skills

Development & Enhancement of AI Agent Products

Contribute to the development and enhancement of AI Agent products, including:

Technical Design Agents

Configuration (Config) Agent

AI Testing and Quality focused agents

Support ongoing refinement of agent logic, prompts, and behaviors to improve accuracy, reliability, and usability.

Ability to collaborate across EMEA, APAC, and AMS teams in a fast paced, pilot driven environment

Strong documentation and problem solving skills
* Ladders Estimates

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