OverviewWe are seeking an experienced ServiceNow Developer / Application Developer to support the operation, maintenance, and continued development of enterprise learning technologies and applications within a mission-focused environment.
The program provides the technologies and services necessary for training providers to engage the workforce, deliver learning solutions, and support data-driven business decisions. The broader mission is to create an integrated learning enterprise that efficiently delivers high-quality learning capabilities to the workforce.
What will you do?- Provide Operations & Maintenance (O&M) support for existing ServiceNow applications and the current ServiceNow instance.
- Design and develop new ServiceNow applications and capabilities based on customer and organizational requirements.
- Create, configure, and modify ServiceNow workflows, catalog items, and record producers.
- Develop, configure, and maintain ServiceNow portals.
- Develop and maintain notifications, scheduled/daily reports, and other reporting capabilities.
- Create and modify Business Rules, UI Policies, Client Scripts, and Access Control Lists (ACLs) based on customer requirements.
- Develop ServiceNow functionality using JavaScript.
- Manage and improve workflow processes within ServiceNow.
- Support development activities within an Agile software development environment.
- Track technical issues, development activities, and project requirements using JIRA.
- Support integration and development activities involving web application APIs.
- Work with relational databases and data technologies, including MySQL.
- Support applications or capabilities involving PHP scripting as required.
- Assist with systems installation and configuration activities involving Windows Server environments.
- Incorporate applicable information security (InfoSec) policies and requirements into technical and requirements documentation.
Do you have what it takes?- Active TS/SCI with Polygraph
- BS degree and 11-15 years of prior relevant experience
- Demonstrated knowledge and hands-on experience with ServiceNow and workflow process management.
- Experience providing O&M support for ServiceNow applications and instances.
- Experience developing new applications and capabilities within ServiceNow.
- Experience creating and modifying:
- Workflows
- Catalog Items
- Record Producers
- Business Rules
- UI Policies
- Client Scripts
- Access Control Lists (ACLs)
- Knowledge of developing and using ServiceNow Portals.
- Experience developing ServiceNow notifications and reports.
- Working knowledge of JavaScript for ServiceNow development.
- Familiarity with MySQL.
- Familiarity with PHP scripting.
- Experience developing software or applications within an Agile environment.
- Experience tracking issues and development activities using JIRA.
- Familiarity with Windows Server installation and configuration support.
- Familiarity with developing or integrating web application APIs.
- Familiarity with incorporating InfoSec policies into requirements documentation
