As a
ServiceNow Developer you will:
- Implement and configure ServiceNow modules including ITSM, CSM, ITAM and ITOM.
- Support Domain Separation architecture design and implementation across multi-tenant environments
- Develop and maintain Service Portal and Employee Service Center (ESC) Portal solutions
- Build and configure Virtual Agent workflows and AI Control Tower capabilities
- Design and develop scoped applications and custom configurations based on client requirements
- Lead and support Knowledge Management implementations and best practices
- Configure and support Mobile App features within the ServiceNow platform
- Architect and implement integrations between ServiceNow and third-party systems
- Support IT Asset Management lifecycle processes including hardware and software asset tracking
- Maintain and enhance CMDB data integrity, Discovery configuration, and CSDM alignment
- Collaborate with client stakeholders to gather requirements and translate them into platform solutions
- Provide technical guidance, documentation, and knowledge transfer to client teams
- Participate in testing, quality assurance, and release management activities
This is a
full-time, contract opportunity.
The ideal candidate will have:
Required Skills & Qualifications - Demonstrated experience in deploying projects in multiple product areas: IT Service Management (ITSM), Customer Service Management (CSM), IT Operations Management (ITOM) and IT Asset Management (ITAM). Any experience with CRM and CPQ would be a plus.
- 4+ years in a full-time software engineering role on both back-end and front-end web applications, with 4+ years of ServiceNow development experience
- Should carry current ServiceNow certifications for System Administrator (CSA) and Application Developer (CAD). Micro-Certifications in other areas including Integration Hub, Performance Analytics and Flow Designer highly desirable
- Understanding of the systems development life cycle and source code control. Basic understanding of networking concepts, such as IPs and ports
- Understanding of public-private key encryption and application of SSL certificates
- Understanding of common web application security breach vectors and the respective mitigations
Preferred Skills & Qualifications - Experience working in a consulting or managed services environment supporting multiple clients
- Familiarity with Agile/Scrum delivery methodologies
- Strong communication and stakeholder management skills - ability to lead client-facing workshops and discovery sessions
- Experience with update set management, instance cloning strategies, and platform governance
- Familiarity with ServiceNow Performance Analytics or Reporting
Pay Rate: $60 - $67 per hour. *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should
APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
