ServiceNow Developer

Bespoke Technologies, Inc

$110K — $130K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Active Poly clearance required; applications without it will be disregarded.
  • 4+ years of hands-on ServiceNow experience preferred.
  • Solid JavaScript, HTML, and CSS development skills are essential.
  • Experience in business process analysis and modeling is a must.
  • Proven background in systems evaluation and performance improvement strategies.
  • Experience with IT and systems lifecycle management, focusing on change and release management.
  • Ability to create technical documentation and knowledge management artifacts.

Responsibilities

  • Provide ServiceNow development support to the team in a fully on-site capacity.
  • Apply web development technologies to enhance existing ServiceNow functionalities.
  • Conduct business process analysis to align technical requirements with customer needs.
  • Evaluate system performance measures and identify actions for improvement.
  • Facilitate process improvement initiatives, analyzing existing IT capabilities and shortfalls.
  • Manage project tasks effectively while maintaining strong customer relations.
  • Develop and document knowledge management materials related to ServiceNow outputs.

Benefits

  • Work fully on-site in Herndon, VA; no remote work options available.
  • Opportunity to enhance JavaScript and ServiceNow skills in a collaborative environment.
  • Engage with advanced software and cloud technologies relevant to the industry.
Full Job Description
BT-360 - ServiceNow Developer
Herndon, VA (fully on-site, no remote option)

**Please do NOT apply if you do not have an active Poly clearance. Those without a Poly will not be considered.**

Bespoke Technologies is seeking two Software Developers to provide ServiceNow development support for a team in Herndon, VA. Solid JavaScript experience is a must, in addition to hands-on ServiceNow experience (4+ years preferred). ServiceNow certifications are highly desired. The ideal candidates will also have strong technical/development backgrounds.

Required:
  • Demonstrates experience using web development technologies, specifically JavaScript, HTML, and CSS.
  • Demonstrates experience developing ServiceNow OR advanced experience with software development OR experience with low-code development platforms and the aptitude to develop ServiceNow experience.
  • Demonstrates experience in business process analysis, including evaluating customer need, internal processes, document business process models, and translating these models as functional technical requirements.
  • Demonstrates experience in systems evaluation, such as identifying measures or indicators of system performance and the actions needed to improve/correct performance, relative to the goals of the system.
  • Demonstrates experience with process improvement, such as analyzing functions, requirements, or existing capabilities and shortfalls.
  • Demonstrates experience with program management and project task management, and customer relations and outreach.
  • Demonstrates experience with IT and systems lifecycle management, including managing review boards, and change and release management.
  • Demonstrates experience with knowledge management, including developing feature release descriptions, and technical artifacts related to development under this request.


Desired:
  • ServiceNow Certified Application Developer, or completion of requisite ServiceNow training for the certification.
  • Demonstrates experience with ServiceNow Automated Test Framework (ATF).
  • Demonstrates experience with ServiceNow application suites (e.g., IT Service Management, IT Business Management), developing Dashboards on ServiceNow, and using ServiceNow Performance Analytics.
  • Demonstrates experience using ServiceNow project management applications.
  • Demonstrates experience working with Sponsor's IT service providers.
  • Demonstrates experience advising Sponsor personnel on processes, practices, and policies that directly impact the organization.
  • Demonstrates experience with cloud architecture, including expertise beyond the Sponsor's legacy cloud environments.

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