OverviewMUST BE US CITIZEN
MUST BE IN THE NATIONAL CAPITAL REGION
MUST BE ABLE TO OBTAIN PUBLIC TRUST
Competitive benefits offered: MEDICAL, DENTAL, VISION, 401K, Short Term Disability, Long Term Disability, Life Insurance, PTO, AND PAID HOLIDAYS
Soft Tech Consulting is seeking an experienced ServiceNow Developer to join our team. The ideal candidate will have a strong background in ServiceNow development, configuration, and integration, with a focus on customizing applications and automating workflows. This role involves direct interaction with clients, designing technical solutions, and implementing best practices for ServiceNow applications.
Responsibilities
- Develop, configure, and customize ServiceNow applications, including workflows, business rules, UI actions, and client scripts.
- Implement and manage ServiceNow modules such as ITSM, CSM, CMDB, Service Catalog, SPM/PPM, and FSM.
- Create and maintain integrations using REST/SOAP APIs, MID servers, and custom scripts.
- Work closely with product owners and stakeholders to gather and analyze requirements, translating them into effective ServiceNow solutions.
- Design and configure portal views using AngularJS, Bootstrap, and ServiceNow widgets.
- Support existing applications by troubleshooting issues, performing root cause analysis, and implementing fixes or enhancements.
- Lead and participate in ServiceNow upgrade and migration projects.
- Maintain security configurations, including ACLs, roles, and group management.
- Provide documentation and training to end-users and technical teams.
- Develop reports, dashboards, and analytics to track system performance and business processes.
Qualifications
- 3+ years of experience as a ServiceNow Developer.
- Strong understanding of ServiceNow security model, ACLs, and user/group administration.
- Proficiency in JavaScript, AngularJS, Java, HTML, CSS, MySQL/SQL.
- Experience with ServiceNow integrations using REST/SOAP APIs.
- Hands-on experience with custom application development in ServiceNow.
- Experience with custom Scoped applications.
- Knowledge of ITIL frameworks and best practices.
- ServiceNow Certified System Administrator certification (preferred).
- Strong communication skills and ability to work directly with clients.
- Must have strong written and verbal communication.
- Must be able to work independently, with little to no oversight.
