SAIC

ServiceNow Developer

SAIC • $90K — $130K *
US-AnywhereRemote in Virginia, US
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree and 5+ years of experience, or Master's degree and 3+ years, or PhD with relevant experience; additional experience may substitute for education.
  • Proficiency in JavaScript, GlideRecord, and scripting fundamentals.
  • Experience with Flow Designer, IntegrationHub, and designing reusable actions/subflows.
  • Knowledge of Service Catalog and Service Portal development.
  • Familiarity with Import Sets, Transform Maps, and data governance practices.
  • Expertise in configuration management and ITOM, SAM, and HAM domain knowledge.
  • Ability to implement platform analytics including Dashboards and Scheduled jobs.

Responsibilities

  • Organize and conduct requirements analysis with stakeholders to develop technical designs.
  • Develop and configure automation and orchestration capabilities within ServiceNow.
  • Implement standardized ITSM workflows through Playbook Experience.
  • Create and configure Catalog Items along with their supporting Flows.
  • Establish ITOM Event Rules and Alert Management Rules and their related Flows.
  • Design and set up Platform Analytics components like Dashboards and Key Performance Indicators.
  • Collaborate with various teams to enhance Discovery, IRE, and Asset Management capabilities.

Benefits

  • Flexible work schedule
  • Opportunities for professional development and certifications
  • Collaborative work environment with cross-functional teams
  • Access to advanced technology and tools
  • Contribution to improving national banking security
Full Job Description
Job Description

SAIC is proud to partner with the Federal Deposit Insurance Corporation (FDIC) under the Information Security Services (ISS) contract, delivering innovative solutions to strengthen and safeguard the nation's banking system. We are seeking a ServiceNow Developer provide ServiceNow expertise and skills to perform architecture design, development, configurations, data transforms/mappings and other enhancements for ITSM, ITAM and ITOM.

The qualified individual will:
  • Ogranize and execute requirements analysis with stakeholders and requestors. Translate business needs into clean technical designs
  • Develop and configure functionality to enable automation and orchestration capabilities
  • Develop and configure Playbook Experience to standardize ITSM workflows
  • Develop and configure Catalog Items and supporting Flows
  • Develop and configure ITOM Event Rules, Alert Management Rules and supporting Flows
  • Develop and configure Platform Analytics including Dashboards, Indicators, Breakdowns and Scheduled jobs
  • Collaborate with CMDB team to define, review and implement improvements to mature Discovery, IRE, Agent Client Collector and Service Mapping capabilities
  • Collaborate with SAM team to define, review and implement improvements to mature Model Management and License Metric Compliance capabilities
  • Collaborate with HAM team to define, review and implement improvements to mature Model Management and Asset Estate capabilities


Qualifications

Required Qualifications:
  • Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience; additional experience may be considered in lieu of education


Technical Skills:
  • JavaScript, GlideRecord and scripting fundamentals
  • Flow Designer, IntegrationHub and reusable action/subflow design
  • Service Catalog and Service Portal development
  • Import Sets, Transform Maps and data governance
  • CMDB/CSDM, ITOM, SAM and HAM domain knowledge
  • Platform Analytics


Required Certifications:
  • Certified System Administrator (CSA)
  • Certified Application Developer (CAD)
  • ITIL4 Foundation


About SAIC

Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
Learn more about SAIC
Size
26,000 employees
Market Cap
$6 billion
Industry
Information Technology
Net Income
$206 million
Founded
1969
5 Year Trend
+10.7%
Revenue
$6.8 billion
NASDAQ
SAIC
* Ladders Estimates

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