Posting Date
06/16/2026
The ServiceNow Developer will focus on the development and maintenance of the ServiceNow platform, with a strong emphasis on HR Service Delivery (HRSD) and NowAssist.
This role is responsible for delivering high-quality solutions, developing custom applications, and supporting the continuous improvement of the platform. The ideal candidate is eager to learn, takes initiative on new projects, and is dedicated to providing excellent technical support.
Core Responsibilities
Development and Implementation:
Develop, configure, and maintain solutions within the HRSD and ITSM modules.
Implement and support AI capabilities using NowAssist to streamline workflows and enhance productivity.
Build custom applications, workflows, and integrations to meet business requirements.
Operational Excellence and Support:
Handle operational catalog item changes, manage update sets, and perform routine platform maintenance.
Provide Tier 2 and Tier 3 support, troubleshooting and resolving defects and incidents.
Ensure the stability and performance of critical business processes on the platform.
Platform Strategy and Collaboration:
Collaborate with Senior Developers and Engineers to execute on the platform roadmap.
Partner with business analysts and stakeholders to translate business requirements into technical solutions.
Participate in Agile processes, including sprint planning, daily stand-ups, and retrospectives.
Document technical designs, processes, and user guides.
Qualifications and Experience
Required Experience:
Experience as a ServiceNow Developer or Administrator (e.g., 2-4+ years).
Solid technical knowledge of the ServiceNow platform (JavaScript, Glide API, Flow Designer, Integration Hub).
ServiceNow Certified System Administrator (CSA) required; Certified Application Developer (CAD) preferred.
Desired Skills and Strengths:
Experience with or strong interest in HRSD and NowAssist; experience with Field Service Management and Business Continuity Management a plus.
Proven ability to offer solutions and support troubleshooting for complex issues.
Eagerness to learn, take on new projects, and contribute innovative solutions.
Excellent problem-solving skills with a methodical approach.
Strong commitment to DaVita's core value of Service Excellence.
What We'll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.
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This position will be open for a minimum of three days.
The Salary Range for the role is $78,000.00 - $119,000.00 per year.
If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.
New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour
Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
