ULTA Salon, Cosmetics & Fragrance, Inc

ServiceNow Architect

ULTA Salon, Cosmetics & Fragrance, Inc • $119K — $170K *
Bolingbrook, IL 60440In-Person
Enterprise Technology
5 - 7 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field; advanced degree or relevant certifications preferred.
  • 5+ years in IT architecture, design, and development roles.
  • 3+ years architecting and delivering solutions on the ServiceNow platform.
  • Deep expertise in multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM, App Engine).
  • Proven experience designing scalable, secure, and maintainable platform architectures.
  • Strong leadership and influencing skills across diverse teams.
  • ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) preferred.

Responsibilities

  • Collaborate with senior architects to define ServiceNow platform vision and strategy.
  • Architect end-to-end solutions across multiple ServiceNow modules ensuring scalability and integration.
  • Act as a trusted advisor on ServiceNow capabilities and platform governance.
  • Establish and enforce platform standards for secure, high-quality implementations.
  • Gather requirements and design target state solutions with business and IT stakeholders.
  • Drive platform maturity by identifying new features and enhancements.
  • Provide technical oversight to development teams and manage project delivery.

Benefits

  • Paid time off for full-time positions.
  • Health, dental, vision, life, and disability benefits for both full-time and part-time employees.
Full Job Description
THE IMPACT YOU CAN HAVE:

The Solution Architect - ServiceNow is a technology leader responsible for creating business-ready solutions utilizing the ServiceNow platform across the organization. This individual will define how to best leverage ServiceNow to deliver business value, improve operational efficiency, and reduce total cost of ownership (TCO).

The ideal candidate is a highly skilled technical expert who can translate complex business requirements into scalable, secure, and sustainable platform solutions. They will drive platform governance, integration strategies, and architecture standards while collaborating with senior ServiceNow architects as well as cross functional teams and other enterprise architects to ensure a cohesive, connected IT ecosystem.

YOU'LL ACCOMPLISH THESE GOALS BY:
  • Collaborate with senior ServiceNow architects to help define ServiceNow platform vision and strategy to align with enterprise goals and evolving business needs.
  • Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, HRSD, CSM, SecOps, App Engine) ensuring scalability, maintainability, and integration with broader enterprise systems.
  • Act as a trusted advisor and subject matter expert on ServiceNow capabilities, platform governance, and architectural best practices.
  • Collaborate to establish and enforce platform standards, guardrails, and frameworks to ensure consistent, secure, and high-quality implementations.
  • Collaborate closely with business and IT stakeholders to gather requirements, assess current state, and design target state solutions.
  • Drive platform maturity and innovation by identifying new modules, capabilities, and enhancements aligned with business priorities.
  • Lead the evaluation, design, and implementation of new ServiceNow features, upgrades, and integrations.
  • Ensure that data models, workflows, and user experiences are consistent, reusable, and optimized.
  • Provide technical oversight to development teams and support project delivery across multiple ServiceNow workstreams.
  • Partner with other Solution Architects to ensure the ServiceNow platform integrates effectively within the broader enterprise architecture.
  • Define and evolve methodologies, processes, and tooling for platform design, delivery, and governance.
  • Monitor technology trends, platform roadmaps, and emerging practices to recommend innovative uses of ServiceNow to the business.
ADDITIONAL RESPONSIBILITIES:
  • Serve as a thought leader and coach to development teams and product owners
  • Define and enforce ServiceNow platform governance, security, and compliance standards.
  • Work closely with IT leadership to contribute to IT strategy development and technology planning.
  • Lead platform-level decision-making, including architecture reviews, vendor evaluations, and solution assessments.
  • Contribute to broader enterprise architecture initiatives and ensure architectural alignment across platforms and systems.
  • Develop strategic relationships with business and technology stakeholders to advocate for the platform and identify future opportunities.

ESSENTIALS FOR SUCCESS:
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. Advanced degree or certifications preferred.
  • 5+ years of experience in IT architecture, design, and development roles.
  • 3+ years of experience architecting and delivering solutions on the ServiceNow platform.
  • Deep expertise in multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM, App Engine).
  • Proven experience designing scalable, secure, and maintainable platform architectures.
  • Knowledge of integration patterns and experience with REST, SOAP, MID Servers, and other integration methods.
  • Experience working in agile and DevOps environments.
  • Excellent communication, presentation, and stakeholder engagement skills.
  • Strong leadership and influencing capabilities, with the ability to drive alignment across diverse teams and levels.
  • ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications strongly preferred.
  • Experience in large-scale enterprise environments; retail or multi-business unit experience is a plus.
#LI - ML1

#LI - HYBRID

The pay range for this position is $119,300.00 - $170,000.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta

About ULTA Salon, Cosmetics & Fragrance, Inc

ULTA Beauty is the beauty retailer in the United States and the premier beauty destination for cosmetics, fragrance, skin, hair care products and salon services. Since opening its first store 25 years ago, ULTA Beauty has grown to become the top national retailer providing All Things Beauty, All in One Place™. The Company offers more than 20,000 products from over 500 well-established and emerging beauty brands across all categories and price points, including ULTA Beauty's own private label. ULTA Beauty also offers a full-service salon in every store featuring hair, skin and brow services. ULTA Beauty is recognized for its commitment to personalized service, fun and inviting stores and its industry-leading Ultamate Rewards loyalty program.

ULTA Salon, Cosmetics & Fragrance, Inc. Careers

Join the vibrant team at ULTA Salon, Cosmetics & Fragrance, Inc., a leader in the beauty industry, where innovation meets diversity and professional growth. As a company renowned for its inclusive culture and commitment to employee development, there has never been a better time to explore job opportunities with us. Work You’ll Do At ULTA, we empower our team to bring beauty to life, providing unparalleled opportunities for career advancement and professional enrichment. Whether you are looking for a position in our retail stores, at our corporate headquarters, or within our distribution network, ULTA offers a dynamic work environment where your skills will be honed and your achievements recognized. Join our team and contribute to an industry-leading company known for its commitment to innovation, leadership, and diversity. ULTA is not just about beauty products; it's about elevating the beauty in everyone. Our team’s diversity is our strength, and we continuously strive to foster an inclusive environment through comprehensive diversity training programs. Internship and Employment Opportunities Start your career journey with an internship at ULTA, where you can gain hands-on experience in a thriving retail environment. Our internships provide a robust foundation in the beauty industry, offering insights into various aspects of business operations, from marketing to supply chain management. For those seeking full-time roles, ULTA is hiring across a range of departments. We look for passionate, creative, and solution-driven team players. Explore open positions that match your skills and interests on our Careers page. Benefits and Culture At ULTA, we believe in rewarding our employees for their hard work and commitment. Our benefits package is designed to support the well-being and financial security of our team members and their families. Benefits include health coverage, retirement plans, employee discounts, and more. Our company culture champions personal and professional growth, encouraging every team member to reach their full potential. Through leadership training and continuous learning opportunities, we prepare our employees to lead and innovate in the beauty industry. Networking and Professional Development Stay connected and advance your career through ULTA’s networking events, where you can meet industry leaders and like-minded professionals. Enhance your resume and interview skills through our career development workshops and receive personalized advice from our experienced hiring managers. Future-Proof Your Career With ULTA, the trajectory of your career is boundless. Embrace the opportunity to grow with a company that is as committed to your professional journey as it is to leadership in the beauty industry. Explore Discover how ULTA is transforming the beauty landscape and leading the way in retail innovation. Read more about our latest projects and the impact they have on our customers and industry. Join Our Team Search for job opportunities that align with your career aspirations. We are excited to see how your vision and expertise can contribute to our ongoing success. Stay Up to Date Keep ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at ULTA Salon, Cosmetics & Fragrance, Inc. Join us and be part of a company where innovation, leadership, and beauty move forward together.
Learn more about ULTA Salon, Cosmetics & Fragrance, Inc
Size
16,500 employees
Market Cap
$23.6 billion
Industry
Retail & Consumer Goods
Net Income
$175.8 million
Founded
1990
5 Year Trend
+12.2%
Revenue
$6.1 billion
NASDAQ
ULTA
* Ladders Estimates

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