Syntricate Technologies

ServiceNow Architect

Syntricate Technologies$120K — $150K *
US-AnywhereRemote in Rutherford, NJ
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience with ServiceNow IT Asset Management (ITAM) solutions.
  • Proven expertise in technical architecture and design on ServiceNow platform.
  • Strong consultative and customer-facing skills for requirement gathering workshops.
  • Experience managing project quality and team delivery in a hybrid environment.
  • Expert knowledge of ServiceNow ITOM & CMDB products, especially for asset management.

Responsibilities

  • Lead technical requirements workshops for ITAM project implementations.
  • Serve as the main technical liaison between clients and internal development teams.
  • Design technical solutions aligned with client needs and best practices.
  • Guide and assist in creating comprehensive requirements with business functional teams.
  • Monitor and ensure quality of development work delivered by teams.
  • Conduct sprint demos and manage development documentation initiatives.
  • Provide mentorship and share best practices in technical design with team members.

Benefits

  • Hybrid work environment with 3 days onsite.
  • Opportunity for professional growth and mentorship.
  • Collaborative team culture focused on IT asset management solutions.
Full Job Description
Hi,

We are looking for a ServiceNow Architect. Please let me know, if interested.

ServiceNow Architect
Rutherford, NJ
Full Time
Hybrid- 3 days Onsite

The ServiceNow ITAM Architect role is accountable for all aspects of the technical solution and implementation from initiation through closeout of Cask customer ITAM projects. This person leads onsite and virtual technical requirements gathering workshops with Cask customers to capture all requirements necessary to implement the solution on the ServiceNow platform. The ITAM Architect provides consultative guidance to the customer and designs the overall solution based on ServiceNow and industry specific best practices.

Key Areas of Responsibility
• Serve as primary technical point-of-contact for projects
• Act as key interface between the Cask development team and the customer
• Define technical solutions for architecture and design that are aligned with clients' business problems and ServiceNow ITAM implementation best practices
• Co-lead requirements gathering workshops with Business Functional team members to provide technical guidance, and assist with capturing all necessary business, functional and technical requirements necessary to design and implement the solution
• Collaborate with Business Functional team members to write/estimate stories
• Oversee developers' work, and own overall quality and delivery of development
• Capable of executing hands-on development for stories that cannot be delegated
• Responsible for sprint demos, delivery of additional development artifacts and documentation, and knowledge transfer activities as required
• Work collaboratively with Engagement Manager to monitor for scope creep and resolve critical path technical issues and challenges
• Provide mentorship to developers and platform engineers on technical design standards and best practices
• Proactively maintain expert knowledge and understanding of the latest ServiceNow platform and product offerings
• Maintain expert knowledge of the ServiceNow ITAM, ITOM & CMDB Products; particularly as it relates to hardware and software asset management
• Assist pre-sales team with scoping service engagements typically involving ServiceNow ITAM products and complex integrations with client applications/systems
• Research partner or vendor solutions to advise on optimal tools for integrations to meet client requirements
• Contribute to the continual improvement of Delivery processes and the maturing of the ITAM practice.
• Diligently and accurately track and record all time and keep calendar up-to-date with scheduled activities
• Other duties and responsibilities as assigned

Thanks & Regards,

Sushil Kumar Kwatra
Assistant Manager-Recruitment | Syntricate Technologies Inc.
Direct
Email: [email protected] | Web: www.syntricatetechnologies.com

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About Syntricate Technologies

Syntricate Technologies Careers

Joining Syntricate Technologies presents an unparalleled opportunity to advance a career in technology with a company at the forefront of digital innovation. Syntricate Technologies is renowned for its commitment to leadership, diversity, and leveraging technology to solve complex problems. This is where professionals come to not just seek job opportunities but to forge lasting careers in an environment that values growth and leadership.

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Syntricate Technologies is actively hiring and offers a variety of positions that cater to different skills and career aspirations. From entry-level roles to leadership positions, the potential for professional advancement is nearly limitless. Syntricate Technologies is not just a company; it's a place where talented individuals can thrive.

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At Syntricate Technologies, innovation isn't just another buzzword—it's the cornerstone of the company culture. Employees are encouraged to push the boundaries of what is possible, bringing groundbreaking solutions to the table. With a team of dedicated professionals, Syntricate Technologies fosters a culture of continuous improvement and professional growth.

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Syntricate Technologies believes that diversity fuels innovation. With a commitment to creating a diverse and inclusive workplace, the company actively seeks to hire individuals from various backgrounds and experiences. Diversity training is integral, ensuring that all team members feel valued and understood.

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For those starting their careers, Syntricate Technologies offers robust internship programs that provide real-world experience and networking opportunities. Interns at Syntricate Technologies gain invaluable industry insights and professional skills that are crucial for future employment. Full-time employees enjoy a comprehensive benefits package that supports both their professional and personal lives. Benefits at Syntricate Technologies are designed to ensure employees are healthy, happy, and secure.

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