SAIC

ServiceNow and Linux Administrator

SAIC • $100K — $130K *
Washington, DC 20011In-Person
Information Technology
5 - 7 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science or related field (or Master's degree plus relevant experience)
  • 9 years of related experience (or 7 years with Master's degree)
  • 5 years experience as a ServiceNow administrator
  • Hands-on experience drafting complex workflows and reports in ServiceNow
  • Significant system admin experience with Windows 10/11 and Linux
  • Experienced in writing PowerShell scripts

Responsibilities

  • Install operating system software, patches, and upgrades for Windows/Linux systems
  • Analyze and resolve system hardware, software, and networking issues
  • Optimize and monitor operating system software and servers
  • Manage system backups and recovery processes
  • Conduct virtual server builds utilizing VMware
  • Design and architect complex ServiceNow solutions
  • Provide ongoing maintenance and support for ServiceNow applications

Benefits

  • Hybrid telework arrangement with on-site presence three days a week
  • Work located in secure government facility
  • Normal business hours, Monday through Friday
  • Opportunity to work in a collaborative environment with IT professionals
Full Job Description
Job Description

This senior-level system engineering position provides IT support in configuring and maintain both Windows and Linux baselines and managing and maintaining Windows 11 endpoints. The well qualified candidate will be experienced in providing system administrative support for Windows/Linux endpoints in an air-gapped environment without direct internet access. The candidate will also be responsible for managing and utilizing an on-prem ServiceNow instance. The qualified candidate will work closely with and coordinate the Tier 3 activities of several IT professionals in managing, maintaining, and patching endpoints.

The position will have a hybrid telework arrangement with on-site presence three days a week, at a secure government facility within the Washington DC metropolitan area. Work schedule will be Monday through Friday during normal business hours. Work location and schedule are subject to change based on government requirements.

Role can be located in Washington, DC or Springfield, VA. If located in Springfield, one day per week onsite in Washington, DC will be required.

Responsibilities include:
  • System Administrator Responsibilities for Windows/Linux systems include:
    • Installing operating system software, patches, and upgrades. Automated and manual utilization of local repository.
    • Analyzing, troubleshooting, and resolving system hardware, software, and networking issues.
    • Configuring, optimizing, fine-tuning, and monitoring operating system software and servers.
    • Managing system backups and recovery.
    • Conducting virtual server builds utilizing VMware
  • ServiceNow Responsibilities include:
    • Solution Architecture: Design and architect complex ServiceNow solutions, including custom applications, workflows, and integrations, to meet specific business requirements.
    • Maintenance & Support: Provide ongoing support for deployed ServiceNow applications, troubleshoot issues, and manage system updates and upgrades.
    • Integration Expertise: Integrate ServiceNow with other enterprise systems using APIs and other integration methods.
    • Experience in configuring ServiceNow MID servers
    • Experience in maintaining air-gapped instance of ServiceNow
    • Business Analysis: Collaborate with stakeholders to understand business needs, translate them into technical requirements, and design effective ServiceNow solutions


Qualifications

Required Education & Experience:
  • Bachelor's degree in computer science or related field and 9 years of related experience. Or a Master degree and 7 years of related experience; May accept additional experience in lieu of degree.
  • 5 years experience as a ServiceNow administrator capable of drafting complex workflows, queries and reports, as well as tailored dashboards.
  • Hands-on experience in creating business rules, import sets, working in a scoped application and writing scripts.
  • Significant system admin experience with Windows 10/11 and Linux operating systems. Significant hands-on experience in configuring, implementing and troubleshooting Windows 10 and 11 workstations.
  • Experienced in writing PowerShell scripts.
  • Experience in deploying, configuring, and maintaining Windows client
  • Excellent verbal and written communication skills.
  • Capable of working well within a collaborative environment as an integral member of a project team

Required Clearance:
  • US Citizenship.
  • Active secret clearance with the ability to obtain a top secret clearance.

Desired Education/Skills:

  • Microsoft 365 Certified Endpoint Administrator Associate
  • Prior work experience supporting U.S. government agencies


About SAIC

Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
Learn more about SAIC
Size
26,000 employees
Market Cap
$6 billion
Industry
Information Technology
Net Income
$206 million
Founded
1969
5 Year Trend
+10.7%
Revenue
$6.8 billion
NASDAQ
SAIC
* Ladders Estimates

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