Join Our Team as a Service Technician Field at Epiroc!
The Field Technician participates in the inspection, testing, diagnosis, and repair of heavy-duty mining equipment by using critical thinking skills, strategies and by applying fundamental knowledge of heavy-duty equipment operations, components and their interrelationships while working with safety as a top priority. Field Technicians also engage in the development and application of strengthening and maintaining customer relationships and satisfaction.

Shift Timings:
This position operates on a rotational schedule of 2-weeks on, followed by 2-weeks off. During work rotations, employees work 12-hours shifts on a rotating schedule of days and nights based on operational needs.

Responsibilities:
• Perform equipment service, troubleshooting and repairs
• Work on surface and underground Epiroc equipment
• Conduct machine audits/inspections as required
• Read and interpret electrical and hydraulic schematics
• Develop and maintain a positive customer experience
• Daily time entry and technical reporting as required
• Daily shift reports
• Participate in company training opportunities
• Work within and promote a supportive and innovative team culture
• Work includes travel to multiple sites and flexible hours including some weekend work
• Some travel out of province may be required
• Actively participate in continuous improvement initiatives
• Perform other relevant tasks and duties as assigned by the manager

Knowledge/Education:
• Minimum two to three (2-3) years of related experience within the mining industry
• Heavy Duty Equipment Technician certificate/licence
• Possess a valid vehicle driver's licence

Skills and Abilities:
• Resourceful with demonstrated troubleshooting and problem-solving skills
• Self-motivated and driven to achieve customer satisfaction targets
• Demonstrated ability to be flexible and adaptable in exercising judgment in a changing environment and to manage competing priorities
• Strong attention to detail
• Organizational and time management skills
• Excellent communication skills both verbal and written
• Good computer-based skills (i.e., emails, service reports.)
• Willingness to travel and to go on site
• Fluent in both English and French would be an asset

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

The work environment includes being regularly exposed to work near moving mechanical parts, fumes or airborne particles and outdoor weather conditions, with occasional exposure to high, precarious places, toxic or caustic chemicals and the risk of electrical shock. Employees will be expected to sit for extended periods if needed, use hands to feel and reach with hands and arms, talk and hear. Company provided Personal Protective Equipment (PPE) is required in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. This position is considered Safety Sensitive.

This job will be posted until insert date 07/10/2026, after which applications will no longer be accepted.

Wage/salary for position: $34.99-$55.87/hour