Join Our Team as a Service Technician Field at Epiroc!The Field Technician participates in the inspection, testing, diagnosis, and repair of heavy-duty mining equipment by using critical thinking skills, strategies and by applying fundamental knowledge of heavy-duty equipment operations, components and their interrelationships while working with safety as a top priority.
Field Technicians also engage in the development and application of strengthening and maintaining customer relationships and satisfaction.
Work Type: OnsiteResponsibilities:- Perform equipment service, troubleshooting and repairs.
- Work on surface and underground Epiroc equipment.
- Conduct machine audits/inspections as required.
- Read and interpret electrical and hydraulic schematics.
- Develop and maintain a positive customer experience.
- Daily time entry and technical reporting as required.
- Daily shift reports.
- Participate in company training opportunities.
- Work within and promote a supportive and innovative team culture.
- Work includes travel to multiple sites and flexible hours including some weekend work.
- Some travel out of province may be required.
- Actively participate in continuous improvement initiatives.
- Perform other relevant tasks and duties as assigned by the manager.
Knowledge/Education:- EXPERIENCE:
- Minimum two to three (2-3) years of related experience within the mining industry.
- KNOWLEDGE/EDUCATION/LICENCE:
- Heavy Duty Equipment Technician certificate/Licence.
- Possess a valid vehicle driver's licence.
Skills and Abilities:- Resourceful with demonstrated troubleshooting and problem-solving skills.
- Self-motivated and driven to achieve customer satisfaction targets.
- Demonstrated ability to be flexible and adaptable in exercising judgment in a changing environment and to manage competing priorities.
- Strong attention to detail.
- Organizational and time management skills.
- Excellent communication skills both verbal and written.
- Good computer-based skills (i.e., emails, service reports.).
- Willingness to travel and to go on site.
- Fluent in both English and French would be an asset.
Expected compensation range: $88,790 - $115,948
How to apply? All candidates must submit a cover letter and resume outlining how their experience and training meet the basic requirements listed above. Qualified candidates must be eligible to work in Canada and can apply online at epiroc.com/en-ca/epiroc-careers. We thank all applicants, however, please keep in mind that only those who qualify for an interview will be contacted.
