SMS Equipment Inc

Service Supervisor

SMS Equipment Inc$80K — $90K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Red Seal certification as heavy equipment technician or mechanic
  • 5-10 years of relevant experience
  • 3+ years in supervisory or planning roles for heavy duty equipment
  • Strong leadership skills
  • Solid administrative abilities

Responsibilities

  • Manage work orders efficiently
  • Maintain functionality of workshop and field operations
  • Oversee planning and management of workload for jobs
  • Prepare and review job quotations
  • Meet with customers to clarify jobs and resolve issues
  • Control invoices and manufacturer interactions
  • Assist with scheduling for Plan Component Replacement
  • Promote health and safety awareness and preventive measures
  • Authorize service expenses
  • Ensure truck functionality and manage associated expenses
  • Verify warranty and factory campaign compliance
  • Manage calls and provide technical information
  • Order parts and prepare specialized tools for tasks
  • Analyze Fluid Live reports for operational insights
  • Provide technical support internally and externally
  • Complete additional duties as assigned by management

Benefits

  • Standard Monday - Friday work schedule
  • Located in Paradise, NL
  • Engagement in health and safety initiatives
  • Opportunity for career advancement within SMS Equipment
  • Collaborative work environment focused on teamwork
Full Job Description
Take your career to the next level !

Work Location: Paradise, NLSalary:$80,000 - $90,000 per annum depending on experienceSchedule: Monday - Friday

You role:

  • Manage W/O
  • Maintain the proper functioning of both the workshop and the field
  • Manage the workload for plan and upland jobs
  • Prepare and review quotation
  • Meet with customers to clarify specific jobs and/or resolve issues before they become
  • Control invoices and manufacturer
  • Assist with the PCR (Plan Component Replacement) schedule to ensure the proper workforce.
  • Participate actively in health and safety, promoting awareness and a preventive
  • Review and authorize all service expense
  • Ensure the proper functioning of the truck Follow up and approve all expenses.
  • Make sure that warranty, FC (Factory Campaign) and other Distributor's responsibilities are met.
  • Ensure calls are managed, and search for and provide technical information;
  • Order parts and prepare the specialized tools required for the work;
  • Analyze Fluid Live reports;
  • Provide internal and external technical support;
  • To perform any other duties assigned by the Manager


Your profile:

Red Seal as heavy equipment technician or mechanic. Minimum of 5 to 10 years of experience. Minimum of 3 years in a Supervision planning and/or heavy duty equipment planning. Leadership and administrative skills.

This posting is for an existing vacancy within SMS Equipment. Applications will be received until a suitable candidate has been hired.

About SMS Equipment Inc

SMS Equipment Inc. is a Canadian company that provides equipment solutions and services for the construction, forestry, mining, and utility industries. The company offers a wide range of products, including heavy equipment, attachments, parts, and accessories. SMS Equipment Inc. also provides rental services, financing options, and training programs for its customers. The company has a strong presence in Western Canada and the Northwest Territories, with over 40 locations across the region. SMS Equipment Inc. is committed to providing its customers with innovative solutions and exceptional service.
Learn more about SMS Equipment Inc
Size
3,000 employees
Industry

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