The Service Specialist will work with Lifecycle Solutions and Services team, Sales and other Dematic departments to prepare safe, creative, and competitive estimates for all aspects of services offered including: Audits, Preventative Maintenance, Remote Support, Proactive Services, Digitalization, Training, etc. related to Dematic and non-Dematic equipment using established estimating tools, processes and automation. Working cross-functionally will require strong communication and collaboration skills, as well as a team-focused mentality. This employee can be based near any Dematic location in the USA.

The base pay range for this role is estimated to be$65,000 - $140,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What You Will do in This Role:

• Completes estimates and proposals for services
• Coordinates with Lifecycle Solutions and Services team (or other department entities) as needed to complete estimates
• Performs reviews of service requests which may also include customers' standards specification and other documentation to determine requirements
• Supports sales staff in preparing for and/or facilitating customer conversations related to service offerings; may perform pre-sales support activities as needed
• Help generate the scope of work for services affecting our existing customers
• Provide assistance to estimating team through analysis, investigation, and coordination of information to support their efforts
• Prepares weekly status reports on all project activities
• Performs full range of standard work for the professional field
• Refers complex, unusual problems to others
• Provide general guidance or training to support and/or professional staff
• Identifies and resolves more complex problems and applies problem-solving skills in order to deal with most situations
• Travel 10% to customer sites/Dematic locations
• This role requires flexibility to work remotely as needed based on business demands.

What We are Looking For:

• BS/BA in related discipline preferred or advanced degree
• 2-4 years of successful experience in related field. Advanced degree may be substituted for experience, where applicable.
• Microsoft Office: Word/PowerPoint/Excel (including Pivot Tables)
• Salesforce / SAP / AutoCAD / Maestro experience is preferred
• Demonstrates and applies a broad knowledge of field of specialization through successful completion of moderately complex assignments.
• Successfully applies complex knowledge of fundamental concepts, practices, and procedures in area of specialization.
• Demonstrates knowledge of organization's business practices and issues