Service Site Manager

Enercon

$75K — $95K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Post-secondary diploma in Electrical, Electromechanical, or related technical discipline (or equivalent experience).
  • Minimum 5 years experience leading technical teams, including 3 years in field-based maintenance or operations.
  • Strong electrical and/or mechanical experience; wind turbine experience is an asset.
  • Demonstrated leadership, coaching, and communication skills.
  • Proficient in MS Office, particularly Excel, and operational tools like SCADA and ERP/CMMS platforms (e.g., SAP).
  • Ability to climb and work at heights and perform physically demanding tasks.
  • Valid driver's license and eligibility to work in Canada.

Responsibilities

  • Lead and coach a team of wind turbine technicians ensuring high performance.
  • Promote and maintain compliance with health and safety programs and procedures.
  • Oversee daily maintenance activities to ensure high turbine uptime and reliability.
  • Manage site budget and track operational expenses while forecasting needs.
  • Communicate effectively with site owners, customers, and stakeholders for smooth operations.
  • Oversee inventory control and manage the service fleet for operational efficiency.
  • Coordinate weekly work planning, shift scheduling, and operational logistics.

Benefits

  • Flexible health benefits from day one (medical, dental, paramedical, vision).
  • Life, critical illness, and disability coverage.
  • 3-4 weeks vacation based on experience, plus 5 personal days.
  • Annual performance reviews with potential bonuses.
  • Group RRSP plan with up to 4% employer match.
  • Supportive community of site managers for professional growth.
Full Job Description
ENERCON is seeking a Service Site Manager to provide strong, people-focused leadership at our Niagara service site in Wellandport, Ontario. This is a fully on-site position responsible for day-to-day operations, coaching and developing technicians, ensuring clear communication, and maintaining a safe, collaborative, and high-performance work environment.

In this role, you will oversee operations for a 77-turbine wind farm, lead a team of eight technicians, and cultivate a positive team culture through a coaching-oriented leadership approach. You will play a key role in strengthening the relationship with the site owner, ensuring operational excellence, and supporting our broader regional service network.

Work location: On-site in Wellandport, ON
Travel: Occasional travel to our Regional Head Office in Montréal for meetings, trainings, and Service team events; support to our Service team in Limoges, ON when needed; occasional travel to ENERCON Headquarters in Germany may be required.
Job schedule: Full time Monday to Friday (40 hours / week) + on-call rotation and occasional overtime

Key responsibilities

Leadership, coaching & people management
  • Provide hands-on leadership, coaching, and guidance to a team of wind turbine technicians.
  • Conduct performance evaluations, development planning, coaching conversations, and corrective actions when required.
  • Build a collaborative, inclusive, respectful workplace environment aligned with ENERCON values.
  • Support continuous learning, team capability development, and technical mentorship.

Health, safety & compliance
  • Promote and uphold ENERCON's Health & Safety program, ensuring strict compliance with OH&S legislation and safe-work procedures.
  • Ensure proper safe practices for working at heights, fall protection, LOTO, and equipment safety. (according to provincial OH&S laws.)
  • Oversee site access for contractors, subcontractors, and visitors.

Operational execution & Technical oversight
  • Supervise daily maintenance activities, ensuring turbine uptime, reliability, and quality of service.
  • Prioritize and escalate operational or technical issues to maintain site performance.
  • Coordinate weekly work planning, shift scheduling, high-wind operations, overtime, and on-call rotations.
  • Utilize SCADA systems and ERP/CMMS platforms (e.g., SAP) to monitor site KPIs.

Planning, reporting & budget management
  • Lead weekly operations planning and long-term workforce/labour coordination.
  • Manage site budgets, track expenditures, and forecast operational needs.
  • Prepare turbine performance reports and maintain KPI dashboards ensuring compliance with customer contractual commitments.

Inventory, fleet management & project support
  • Oversee inventory control, procurement, and material handling.
  • Supervise the service fleet allocation and ensure vehicles are properly maintained.
  • Lead special projects to improve maintenance processes, safety, and operational efficiency.

Stakeholder, customer & community relations
  • Serve as the primary operational contact for the site owner/customer.
  • Communicate effectively with internal management, landowners, and regional stakeholders.
  • Support and collaborate with the Limoges, ON team when operational alignment is needed.


Requirements :
  • Post-secondary diploma in Electrical, Electromechanical, or a related technical discipline (or equivalent experience).
  • Minimum5 years experience in leading technical teams, including3 years in field-based maintenance or operations.
  • Strong electrical and/or mechanical experience; wind turbine experience is an asset.
  • Demonstrated people-leadership, coaching, and communication skills.
  • Strong problem-solving, prioritization, and decision-making abilities in field environments.
  • Proficiency with MS Office particularly with Excel and other operational tools (SCADA and ERP/CMMS platforms (e.g., SAP) is an asset)
  • Clear, professional communication with technicians, customers, and stakeholders.
  • Ability to climb and work at heights, and to perform physically demanding tasks in various weather conditions. This is necessary to perform essential job duties.
  • Valid driver's licence for travel.
  • Legally entitled to work in Canada.


What ENERCON Offers
  • A supportive community of site managers across Canada and globally.
  • Career progression within a worldwide leader in renewable energy engineering and innovation.
  • Competitive compensation and benefits, including:
    • Flexible health benefits from day one (medical, dental, paramedical, vision)
    • Life, critical illness, and disability coverage
    • 3-4 weeks vacation (depending on experience) + 5 personal days
    • Annual performance reviews and bonus eligibility
    • Group RRSP with up to 4% employer match
  • Team-oriented environment with autonomy and impact.

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