Service Sales Manager

Rice Companies

$66K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in commercial construction or business-to-business sales
  • Self-motivated with strong leadership and sales skills
  • Proficient in Microsoft Office for scheduling and multitasking
  • Ability to lead and manage teams effectively
  • Valid driver's license required

Responsibilities

  • Maintain professional appearance and demeanor in all interactions
  • Generate leads through diverse channels including sales calls and marketing
  • Produce accurate estimates and proposals for repairs or projects
  • Manage service department operations and personnel
  • Follow up on proposals and close sales for service work
  • Support strategic planning for new service offerings
  • Maintain organizational effectiveness and enforce service quality standards

Benefits

  • Medical and dental insurance with select premiums fully covered
  • Life insurance coverage
  • 401K plan with employer match
  • Generous paid time off (PTO) policy
  • Paid holidays throughout the year
  • Opportunities for career training and development
Full Job Description
Description

Rice Companies is looking for a Service Sales Manager to join the team at our Glencoe,MN location. The Service Sales Manager is responsible for lead generation and completing sales, location Service department personnel management & leadership, along with providing excellent Customer communication and satisfaction.

Duties and Responsibilities:
  • Presents and maintains a professional appearance and demeanor throughout daily interactions with, owners, customers, and Rice Companies personnel.
  • Generate leads through, but not limited to sales calls, networking, marketing campaigns, emails, existing clients and references
  • Reviews repairs or projects, produces accurate estimates, proposals, while preparing final invoicing and collecting past due invoices for clients
  • Manage location Service department operations and personnel
  • Follow up on proposals and close sales for Service Carpenters to complete the work
  • Maintains organization's effectiveness and efficiency by defining, delivering and supporting strategic plans for implementing new Service programs or offerings set forth
  • Works closely with Management on scheduling of approved work and communication with clients on the schedule and progress of work
  • Accomplishes financial objectives by forecasting Sales, CRM reporting, and identifying improvements required
  • Maintain quality service by enforcing organizational standards
  • Contributes to team effort by accomplishing related results as needed
  • Orders incidentals and stores or stages proactively to have ready for Rice Companies labor.
  • Builds and maintains effective relationships with customers, owners, subcontractors, suppliers, and other Rice Companies employees.


Qualifications:
  • Five (5) years of progressively responsible, broad-based, commercial construction sales experience and/or commercial or industrial business to business distribution sales experience
  • Self-starter, highly motivated and goal-oriented individual with leadership and salesmanship skills
  • Possess ability to schedule and multi-task in a Microsoft Office environment
  • Ability to lead and provide direction to others
  • Valid driver's license


Personal Characteristics:
  • Must be proactive and skilled in detailed follow-up. We strive to work in a fast-paced environment where team members will be expected to carry the load for many of the initiatives associated with the job responsibilities
  • Must be able to handle multiple projects concurrently and work independently with minimal supervision
  • Outstanding interpersonal skills coupled with strong written and oral communication skills are desired. An ability to interact with Customers on a professional and representative manner is a must.


Benefits:

With competitive pay, family-forward benefits and a little fun mixed in, Rice Companies works to build a team that's second to none.
  • Medical and Dental Insurance (select employee-only premiums are 100% company paid)
  • Life Insurance
  • 401K w/Employer Match
  • Paid Time Off (PTO)
  • Paid Holidays
  • Career Training and Development


The anticipated annual salary range for this position is $66,000.00 - $120,000.00 depending on experience.

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