Your role As a Service Sales Engineer - South Region, your mission is to maximize sustainable growth of our VTS business by promoting service products to new and existing customers per business plans, representing VTBA in a manner that all products are promoted. You will report to the Regional Service Sales Manager - VTS North America. You will
- Plan and prioritize sales activities and customer contacts to meet business targets, managing time and productivity.
- Collaborate with the service aftermarket team to ensure customer satisfaction.
- Provide timely, accurate market information to management, including pricing, competitor status, and key regional issues.
- Prepare proposals for assigned service products, calculating sales prices using the discount strategy and quoting tools.
- Build and maintain strong customer relationships at all levels and ensure high aftermarket service standards.
- Monitor and report activities by updating CRM with visit reports, opportunities, and quotation status.
- Work with Finance to improve receivables and overdue performance.
- Coordinate with colleagues from other Divisions to enhance customer relationships and business results.
- Attend sales meetings and follow up on actions to grow the business through Installed base development.
- Handle ad-hoc projects related to VTS, including new products and marketing campaigns.
- Provide regular customer feedback and information.
To succeed, you will need We encourage applications from candidates with diverse experiences and perspectives.
You should have at least 3 years of relevant industrial service sales experience, preferably in the vacuum industry.
Knowledge Areas:
- Value-based selling for service business
- Strong technical understanding and adaptability to new products
- Experience in industrial environments, ideally with engineering background
- Optimized territory management
- Effective sales techniques and skills
Critical Skills:
- Demonstrate courage and integrity
- Commitment to customer satisfaction
- Drive for results
- Resilience under pressure and learning from setbacks
- Interest in market and competition
- Proactive and open mindset
- Collaborate closely with VTS Business Development Manager and sales engineers
- Build relationships with internal and external stakeholders
- Communicate persuasively
- Understand and manage body language
Other Requirements:
- Excellent English communication skills
- Confidence in customer interactions
- Frequent travel (10% local, up to 50% overnight)
- Proficient in Microsoft Office (Word, Excel)
- SAP experience preferred.
In return, we offer
- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and benefits
- Health and well-being
Job location
This role is fully remote, enabling you to work from anywhere in the Southeast Region of the US (Tennessee, Georgia, Alabama, Mississippi, or Florida). We value results over location and provide the tools and support you need to succeed from any of these locations.
