Wabash National Corp

Service Operations Manager

Wabash National Corp$88K — $105K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree preferred in Business, Business Management, or Engineering
  • 5-8 years of progressive leadership experience in manufacturing operations
  • Proficiency in Windows-based software and working understanding of SAP
  • Knowledge of quality, logistics systems, and inventory management
  • Experience managing Lean Manufacturing environments and familiarity with Six Sigma principles
  • Excellent analytical, mathematical, and problem-solving skills
  • Strong communication and organizational skills

Responsibilities

  • Manage all operational activities within the assigned area or facilities
  • Develop systems and procedures to enhance quality and efficiency
  • Document and analyze business processes for continuous improvement
  • Supervise staff according to company policies and procedures
  • Involve in hiring and onboarding new team members
  • Set and achieve internal goals and metrics for operational success
  • Assist in budget development aligned with operational planning

Benefits

  • Join a diverse and inclusive workplace
  • Engagement in continuous learning and personal development
  • Opportunity to play a key role in team-oriented projects
  • Work in a safety-conscious and results-driven environment
  • Participate in a culture that values collaboration and communication
Full Job Description
About the Role:

The role has the responsibility to manage the operational and fiscal activities of the shop floor operation. Plans and develops systems to improve the operating quality and efficiency of the operation. Leads staff in accordance with company policies and procedures. Coaches and develops his/her staff and employees.

Must be able to handle a wide range of roles and responsibilities across different functions of the operation. Must be able to make good decisions on working with various aspects of all operations, including materials, maintenance, and quality. Must be able to communicate with internal sales and external customers.

Your Responsibilities:
  • Responsible for all operational activities within the assigned area or facilities
  • Plans and develops systems and procedures to improve the quality and efficiency of the assigned area of responsibility
  • Analyzes and documents business processes and problems (continuous improvement). Uses Lean manufacturing principles to develop solutions to reduce or optimize operational cost.
  • Supervises staff in accordance with company policies and procedures
  • Participates in the hiring and orientation of new staff members
  • Establishes internal goals & metrics as well as meeting those provided in the assigned area of responsibility
  • Assists in the development of and work within budgets that support the annual operating plan and quarterly forecasts
  • Coaches and develops team
  • Effectively and professionally communicates with all areas within the company as well as the customer base
  • Schedules and conducts department meetings
  • Provides all business reporting in a timely manner as required
  • Other duties as assigned


Let's Talk About Your Qualifications:
  • Bachelor's Degree Preferred: Majors Desired: Business, Business Management or Engineering
  • 5-8 years of progressive leadership experience in manufacturing operations is required
  • Computer proficiency in all Windows based software
  • Working understanding of SAP
  • Knowledge of quality, logistics systems and inventory management
  • Understand business unit goals and metrics
  • Must possess the ability to effectively lead the group through change management
  • Must be able to manage multiple projects simultaneously and prioritize based on business needs
  • Safety conscious, goal oriented, results driven
  • Excellent analytical, mathematical, and problem-solving skills
  • Excellent organizational, verbal, and written communication skills
  • Strong experience in implementing/managing a Lean Manufacturing environment, working knowledge of other industry best practices in process improvement such as Six Sigma and other manufacturing skills and applications
  • Possess the ability to thrive in a fast-paced environment.
  • Must have the ability to work and participate effectively in a team environment.
  • Conduct yourself professionally in an office environment


Leadership Attributes:

At Wabash, we pride ourselves on being empowering, and there are some things we feel very strongly about:
  • Embrace Diversity and Inclusion -- Solicit and respect the input of others, celebrate differences, and strive for transparency and inclusiveness
  • Seek to Listen -- Actively listen to reach the best solution and make the strongest decisions
  • Always Learn -- Strive to improve; do not quit or settle for the status quo
  • Be Authentic -- Demonstrate honesty, incredible energy, and grit in everything you do
  • Win Together -- Collaborate, seek alignment, and excel at cross-group communication to success as one team and One Wabash


Join us in turning ideas into world-changing realities. Curate and build your high-impact professional career at Wabash!

#LI-Onsite

About Wabash National Corp

Wabash National Corporation is an American company that specializes in the design and production of semi-trailers, truck bodies, and liquid transportation systems. The company was founded in 1985 and is headquartered in Lafayette, Indiana. Wabash National Corporation operates in three segments: Commercial Trailer Products, Diversified Products, and Retail. The Commercial Trailer Products segment involves the design, manufacture, and sale of new trailers to the retail market. The Diversified Products segment involves the design, manufacture, and sale of truck bodies, truck-mounted tanks, and intermodal equipment. The Retail segment involves the sale of new and used trailers, as well as the sale of aftermarket parts and services. The company's products are used in a variety of industries, including transportation, construction, and agriculture.
Learn more about Wabash National Corp
Size
6,200 employees
Market Cap
$1.1 billion
Industry
Net Income
-$97.4 million
Founded
1985
5 Year Trend
-0.5%
Revenue
$1.4 billion
NASDAQ

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