RDO Equipment Co.

Service Operations Manager

RDO Equipment Co. • $85K — $115K *
Indio, CA 92201In-Person
Technical Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Leadership experience managing teams and driving accountability
  • Customer-focused mindset with emphasis on relationship building
  • Tech-savvy with quick adaptability to new tools and systems
  • Industry familiarity appreciated, learning support provided
  • Valid work authorization for U.S. employment without sponsorship

Responsibilities

  • Lead service operations to ensure efficiency and profitability
  • Develop leadership skills in Service Managers to enhance performance
  • Manage workflow through effective use of scheduling and operational tools
  • Strengthen customer relationships through proactive engagement
  • Champion safety initiatives and foster a strong workplace culture

Benefits

  • Competitive compensation aligned with experience and expertise
  • Comprehensive benefits package promoting overall well-being
  • Core values-driven environment influencing work and growth
  • Recognition of team member achievements
  • Opportunities for community involvement and support
Full Job Description
As a Service Operations Manager, you'll lead high performing service teams in Indo and Imperial, strengthen customer relationships, and drive the systems and processes behind day-to-day success. If you're energized by leadership, accountability, and making a real impact, this role puts you right at the center of it. Don't wait-apply today.

What's In It For You:

  • $85000 - $115000
  • Competitive compensation to reflect your experience, leadership, and industry expertise.
  • A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
  • A company that lives by its core values: they're not just words on a wall - they're how we work, grow, and lead. Click here to learn more.


What You Will Do:

  • Lead service operations: Oversee all aspects of service department operations to ensure efficiency, profitability, and alignment with company benchmarks.
  • Develop leaders: Coach and support Service Managers to drive performance and growth.
  • Manage workflow and results: Ensure effective use of scheduling, work orders, and operational tools to meet workflow and financial goals.
  • Strengthen customer relationships: Proactively meet with customers to ensure satisfaction, build trust, and support business growth.
  • Champion safety and culture: Lead safety efforts and foster an engaged, accountable work environment aligned with company values.
  • For a complete list of duties and responsibilities, view the full job description here.


What You Will Need:

  • Leadership experience: Comfort leading leaders, supporting teams, and holding people accountable.
  • Customer-focused mindset: A commitment to delivering a strong customer experience and building trusted relationships.
  • Tech-savvy: Confidence using computers and systems, with the ability to learn new tools quickly.
  • Industry experience: Familiarity with our industry is a plus but not required-we'll support your learning.
  • Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.


Why You'll Love It Here:

  • Renovated shop: The Imperial service shop was recently renovated to better support our technicians and customers.
  • Team member recognition: Celebrating team member achievement is common here.
  • Diverse customer base: Farmers depend on the Imperial and Indo teams all year.
  • Community involvement: Supporting the community is important to these teams, you'll have the opportunity to do this.


About RDO Equipment Co.

RDO Equipment Co. is a family-owned company founded in 1968 that sells and supports agriculture, construction, environmental, irrigation, positioning, and surveying equipment from manufacturers including John Deere, Vermeer, and Topcon. The company has more than 75 locations across the United States, Europe, and Russia. RDO Equipment Co. also offers equipment rental, parts, and service, and has a division that specializes in pre-owned equipment. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact, including using solar power at some of its locations.
Learn more about RDO Equipment Co.
Size
5,200 employees
Industry
Manufacturing & Automotive
Net Income
$50 million
5 Year Trend
+5%
Revenue
$2.3 billion
NASDAQ
RDO
* Ladders Estimates

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